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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,240 Reviews

1,240 Reviews of Aransas Autoplex - Service Center

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February 09, 2021

Engine light on waited over 8 hrs. At dealership cost over 550 light came back on less than 100 miles took back waited another 3.5 hrs no one talk or updated me very rude srv. I had to find ashley each t More

by kyle575hotmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Aransas Autoplex responded

Hello Kyle, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, The Aransas Autoplex Team

February 04, 2021

I’m a winter Texan from Pennsylvania. I’ve been coming here for 13 years. I’ve always been treated very nice and been taken care of perfectly. Just wish you’d throw in a car wash 😀😃 More

by Rickjscruffy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Aransas Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Aransas Autoplex Team

February 03, 2021

Ashley provides top-notch service and is always a pleasure to work with. Anytime I have an issue, he is courteous, kind, and quick to assist. More

by johnaustinspeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Aransas Autoplex responded

Thank you for the glowing review! We are pleased to hear that Ashley was able to provide an efficient and overall positive experience. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Aransas Autoplex Team

February 03, 2021

I have always been happy with you buying my car/trucks. When picking up my car yesterday I thought your cashier was very rude. In matter of fact I was thinking and looking to maybe trade my car in but sh More

by dkhoffman52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Aransas Autoplex responded

Thank you for your feedback. Here at Aransas Autoplex, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Aransas Autoplex Team

February 03, 2021

The dealership did a great job on both the detail and oil change. The service was on time and the service writer was very professional. More

by abbatello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Aransas Autoplex responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Aransas Autoplex Team

February 03, 2021

Everybody there was friendly and the service was fast!!! This was my first service so it was free, but I was offered great deals for the future. I will definitely be going back! More

by kasivalenzuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Aransas Autoplex responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, The Aransas Autoplex Team

February 02, 2021

Their employees are very friendly and are always looking for ways to make your visit more pleasant I have never had a problem with employees 😊 More

by marycantu9598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Jesse Green
Feb 05, 2021 -

Aransas Autoplex responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Aransas Autoplex Team

January 30, 2021

Brought my truck in for an oil change and when they bought it back to the front there was a chip of paint off the driver's side on the door handle, after they looked at it told me to bring it back and More

by Joey Schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Aransas Autoplex responded

Joey, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

January 29, 2021

Great experience. Very informative and friendly my truck was in and out the same day. I will definitely bring my truck back to this dealership. More

by Saltwater26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Feb 03, 2021 -

Aransas Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Aransas Autoplex Team

January 29, 2021

Buying a néw car is the second most stressful purchase made in a lifetime. Aransas Autoplex is a master at stress Releif in sales and service! More

by Bggrumbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Green
Feb 03, 2021 -

Aransas Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aransas Autoplex Team

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