Back

Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,240 Reviews

1,240 Reviews of Aransas Autoplex - Service Center

Sort by
January 26, 2021

Ashley the service person was very nice and helpful and had our truck serviced very quickly while we waited. We have always had very good service from Ashley and the technicians. I would like to see client More

by blt938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Aransas Autoplex responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Aransas Autoplex Team

January 26, 2021

Very quick to get an appointment. Very polite and courtesy. Concerned and wanted to do a good job. Clean waiting area and restrooms, quick turnaround moboo More

by kansascityhillbilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony, Jeremy Steinmeyer
Jan 29, 2021 -

Aransas Autoplex responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Aransas Autoplex Team

January 22, 2021

I'm a full time rv'er with one vehicle, was on foot all day and they never touched my truck. I did get a ride to get truck, still not repaired. More

by bwcoin60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kyle Bogart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Aransas Autoplex responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Aransas Autoplex Team

January 21, 2021

I have done business with Tommy Gardner and Aransas Autoplex for years. I have never had a problem with anything they did, but I know if I had I could have taken it back and they would have fixed it! N More

by robe3843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Aransas Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Aransas Autoplex Team

January 19, 2021

My oil change and tire rotation was quick this time around which I was happy about. Staff seems friendly and knowledgeable. I only go here for service. More

by plumbob79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Aransas Autoplex responded

Thank you for the feedback! We are happy to hear about your positive experience at Aransas Autoplex, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Aransas Autoplex Team

January 06, 2021

Happy with the service they provided. They fixed the problem in a timely matter. They were friendly and polite. They were quick to diagnose the problem and correct it. More

by angel.rivera83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Aransas Autoplex responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Aransas Autoplex Team

January 01, 2021

Just took truck in for oil change and tire rotation. Very efficient and everyone very friendly. Would recommend for any service related needs for your vehicle. More

by twheel77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Aransas Autoplex responded

We cannot thank you enough for your wonderful review of Aransas Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Aransas Autoplex Team

December 31, 2020

It was nice to be able to make a same day appointment, but 1 1/2 hours for only an oil change is bit much. More

by ME0320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Aransas Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aransas Autoplex Team

December 31, 2020

Went for my first oil change after buying the new car there...50% of the employees either weren’t wearing a mask or had it pulled down below their nose..have you heard about the pandemic? Also, the car w More

by sniederriter
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Aransas Autoplex responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

December 30, 2020

Tanner in the office was personable and prompt. The vehicle was not properly repaired and I will have to make an additional trip from PA More

by Perriemarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
Jan 05, 2021 -

Aransas Autoplex responded

Hi, and thanks for the great feedback! We're very happy that Tanner was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Aransas Autoplex Team

...
80
...