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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,240 Reviews

1,240 Reviews of Aransas Autoplex - Service Center

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December 30, 2020

Staff was very polite and got my vehicle repaired very quickly and even offered to drive me home when I dropped my vehicle off to be repaired. More

by sjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Aransas Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aransas Autoplex Team

December 26, 2020

I have been using this dealer for years. I never had spent more time than I needed to. Appointments are on time. Thank you guys! More

by coastalvp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Aransas Autoplex responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Aransas Autoplex Team

December 22, 2020

No issues with the service. However, the car wash was not as good as it used to be. $5 more for average at best. Why pay more for lesser quality work? The DealerRating needs to be updated. I did NOT inter More

by dbaldwin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Aransas Autoplex responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Aransas Autoplex Team

December 18, 2020

This service center is the best I've been to so far. I've owned my truck for almost 2 years and been to other service centers for issues with my truck and all they have done is ordered parts to try to fix it More

by Jhall1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Aransas Autoplex responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Aransas Autoplex Team

December 17, 2020

I made an appt for a specific service on a specific car ahead of time. I travelled to Aransas Pass, waited 2 hours, and was told that you didn't have the needed air filter. More

by Daktaridr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Aransas Autoplex responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

December 16, 2020

Took my Buick Enclave in to Araransas Autoplex to have some dings repaired under my warranty, some of the dings were in the windshield and some required paint. I was charged only for the paint and the jo More

by gregdian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Aransas Autoplex responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Aransas Autoplex Team

December 15, 2020

Your service department is great to work with. Ashley and Laura are both nice and professional. Great employees and very nice and friendly people I will return. More

by publisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony
Dec 17, 2020 -

Aransas Autoplex responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Aransas Autoplex Team

December 12, 2020

After multiple attempts to "locate" the wobble. They "finally" decided it was the material in the tires had lost integrity. They tried to sell me 4 of the SAME tires. NOT HAPPENING. To add insult to i More

by big_boats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Canales
Dec 15, 2020 -

Aransas Autoplex responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Aransas Autoplex. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, The Aransas Autoplex Team

December 10, 2020

Good people in service department. Recommend if you have issues with your vehicle go see them. Can be pricey, but what isn’t these days. More

by jdt12371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Aransas Autoplex responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Aransas Autoplex's Service Department. Sincerely, The Aransas Autoplex Team

December 07, 2020

Didn’t like the fact that 3 days after u telling me that my starter was fine that it was my battery AND I replaced it at my expence...but 3days later I get a notice from on star saying my starter was bad, More

by froggie02171956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Aransas Autoplex responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Aransas Autoplex Team

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