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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,240 Reviews

1,240 Reviews of Aransas Autoplex - Service Center

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November 10, 2020

Ashley was very helpful and nice as always, engine light problem in Chevy Trax was found quick and had car back in a few hours More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Aransas Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aransas Autoplex Team

November 07, 2020

The sales department and/or service department are always 100% satisfactory. They always take their time and go above and beyond to meet our needs. We have been with this dealership for many years and have More

by jmaddox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Aransas Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Aransas Autoplex Team

November 04, 2020

They always go beyond go way above to make sure each customer is taken care of and feel appreciated. Thank you Mr. Ashley for your help. More

by rsssgt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Aransas Autoplex responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Aransas Autoplex Team

November 02, 2020

This is the second service trip in a row for an oil change where it took over 2 hours for an oil change booked at 8am. As the first appointment of the Saturday, I would think that the oil change would More

by tobyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Aransas Autoplex responded

We appreciate you sharing the feedback regarding your recent oil change We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, The Aransas Autoplex Team

October 28, 2020

I bought my vehicle from this dealership and have been coming back for its maintenance ever since. They are always on time for appointments: do a good job; and are very personable, More

by elzale
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Aransas Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Aransas Autoplex Team

October 28, 2020

Took my 2018 GMC truck for service and received high quality service. Starting with my service advisor and getting my truck back. Will recommend to my friends. More

by reynaldovillarreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Aransas Autoplex responded

We cannot thank you enough for your wonderful review of Aransas Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Aransas Autoplex Team

October 27, 2020

Service and atmosphere has greatly improved at this dealership. They were prompt and efficient in diagnosing and repairing the problem. All interactions were courteous and pleasant. More

by DGSHEFFIELD2106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Aransas Autoplex responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Aransas Autoplex Team

October 27, 2020

Excellent service! Ashly always seems positive and helpful. Truck was serviced correctly and in a timely fashion. It is a no brainer to come back here for service. More

by arnold.longoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Aransas Autoplex responded

We cannot thank you enough for this glowing review of our service center, Arnold! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Aransas Autoplex Team

October 26, 2020

Everyone was very nice. Had my car towed and they were able to get a new key for me. Still working on AC issues that need to be resolved but will bring it to you for that service. More

by Kala.sorenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Aransas Autoplex responded

It’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Aransas Autoplex Team

October 21, 2020

Very happy with w/ service...ride toPizza Hut was a rest treat while waiting Visit with Joe Zumidio was very helpful about my Ally insurance More

by apgoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Aransas Autoplex responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, The Aransas Autoplex Team

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