Back

Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,257 Reviews

1,257 Reviews of Aransas Autoplex - Service Center

Sort by
October 08, 2020

Service by Ashley was horrible. Was there from about 10:15 a.m. to 1:30 p.m. technician went to lunch,returned late, while waiting, was never invited in, husband didn't have mask Ashley said he can stay More

by Hazel Bailey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Aransas Autoplex responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Aransas Autoplex Team

October 08, 2020

I THINK ARANSAS AUTOPLEX IS THE BEST. I LIVE IN CORPUS CHRIST AND IT WOULD BE MORE CONVENIENT TO BUY AND SERVICE MY VEHICLE HERE. BUT THE SERVICE IS VERY POOR HERE. I WILL GO OUT OF MY WAY FOR QUALITY S More

by ineatta07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jessie
Oct 09, 2020 -

Aransas Autoplex responded

We cannot thank you enough for your wonderful review of Aransas Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Aransas Autoplex Team

October 06, 2020

After having a tire rotation, I noticed a "wobble" in the steering. The Service Dept was friendly and professional AGAIN. They diagnosed the problem and resolved it. Thank you for taking care of my truck. More

by big_boats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura (Service advisor)
Oct 08, 2020 -

Aransas Autoplex responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Aransas Autoplex Team

October 05, 2020

Prompt and courteous service and much appreciated. This was done as free oil change and tire rotation post purchase. Would not hesitate to recommend your sales and service. More

by jojogurl125Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Aransas Autoplex responded

We cannot thank you enough for your wonderful review of Aransas Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Aransas Autoplex Team

Oct 08, 2020 -

jojogurl125Jojo responded

You treated me right, so glad to do it.

September 30, 2020

Got my fuel filter changed yesterday service Tech couldn’t even rest the fuel filter monitor had to go back and get them to reset the monitor More

by Dissatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bad service techs
September 29, 2020

Good people work well together outstanding dealership thank you guys! And received a car wash! While also put me in one of their rentals for day. More

by mrpull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Canalis (Service)
Oct 08, 2020 -

Aransas Autoplex responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Aransas Autoplex Team

Oct 08, 2020 -

mrpull responded

Y’all are welcomed!

September 28, 2020

Great customer service very friendly fast service personal to the point and very accurate on the job preforming Task of work at hand. Would recommend to other chevy owners More

by Furburger59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Aransas Autoplex responded

Hello and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Aransas Autoplex Team

September 26, 2020

Had a service related problem. Laura, service writer, did a fantastic job, as did the service department! I highly recommend this Dealership! They stood up and real took cRe of my concerns. More

by markgrosse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura, service writer
Sep 29, 2020 -

Aransas Autoplex responded

We cannot thank you enough for your wonderful review of Aransas Autoplex and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Aransas Autoplex Team

September 23, 2020

Another GREAT experience. They were ready for my vehicle before the appointment time. The scheduled oil change and tire rotation were completed with no issues. One of MANY reasons I prefer the Aransas AutoP More

by big_boats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Aransas Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aransas Autoplex Team

September 21, 2020

After three years of taking two vehicles for service periodically I can honestly say that I have consistently been treated with the highest degree of respect, honesty and righteous business practices... More

by jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Aransas Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aransas Autoplex Team

...
86
...