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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,240 Reviews

1,240 Reviews of Aransas Autoplex - Service Center

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February 27, 2020

I have dealt with Aransas Autoplex for over 20 years and I will continue to do so. They are always courteous, professional, prompt, and accommodating. They continue to be my favorite dealership and service More

by tommyg43hot
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wirz
Mar 09, 2020 -

Aransas Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aransas Autoplex Team

February 25, 2020

Took in for an oil change and tire rotation. Called and told me they could not rotate tires as they could not find the wheel lock. Offered to knock it off and install a new one. Told them no, just forget More

by refloyd3346
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Aransas Autoplex responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

February 24, 2020

It was a very good experience made the appointment fast and easy. Came n at the time said and out in before two hours. Would take it there again. More

by elsa.hurtado
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Zuniga, Freddie Anthony
Feb 25, 2020 -

Aransas Autoplex responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Aransas Autoplex Team

February 21, 2020

Service advisor was very helpful. Work was fast and complete. I have always been happy with my dealings with Aransas Autoplex be it sales or service. More

by jim
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Feb 25, 2020 -

Aransas Autoplex responded

At Aransas Autoplex, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Aransas Autoplex Team

February 20, 2020

I am extremely unhappy I brought my truck in for a recall fix! The first time there was a replacement of the factory part but the tech failed to test the fix (missing fuse and reprogramming) I explained this More

by onegrumpygoose
Recommend Dealer
No
Employees Worked With
Laura Gonzales
February 18, 2020

Always treat me like a customer, not a number! The sales associates are great and Ashley even delivered my car back to me at the office! More

by rickeybroussard
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Aransas Autoplex responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Aransas Autoplex Team

February 18, 2020

I was there at my appointment timeand they finished in I was there at my appointment time and they finished in one hour just like they estimated. You can’t ask for more. Very friendly folks and they eve More

by boyd cable
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Aransas Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aransas Autoplex Team

February 17, 2020

Horrible Service Had a 1:00 appt for a 30 minute warranty recall job and it was finally finished at 5:30. I also had to pay for a key that I had already paid for. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura Canales
February 12, 2020

Great experience. Quick service. Quick turn around. Fixed right the first time. Thumbs up. Will bring my vehicle in the future for any service needs. More

by Scottgalvan1
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Aransas Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aransas Autoplex Team

February 11, 2020

So I had my last free maintenance service done on January 30, 2020. Laura in the Service Department went way above her job duties when the guy’s forgot to check and fill my tire pressure!! Great Customer Se More

by marisar78336
Recommend Dealer
Yes
Employees Worked With
Laura in Service Department
Feb 20, 2020 -

Aransas Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aransas Autoplex Team

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