Aransas Autoplex - Service Center

The whole Autoplex team is very helpful every time I come in. It doesn’t matter if I’m buying a car or just getting a wash. I highly recommend these guys. Billy Pearson in. It doesn’t matter if I’m buying a car or just getting a wash. I highly recommend these guys. Billy Pearson More

Great people to deal with in sales and service. Family owned stores have more compassion towards the general public when it comes to serving their vehicles after the sale. owned stores have more compassion towards the general public when it comes to serving their vehicles after the sale. More

Tire rotation not performed correctly on R O Num. 6134152/1 TPMS sensors were not matched to the tires after they were moved. Tires were not rotated per the manufactures instructions from page 10-67 of owner's TPMS sensors were not matched to the tires after they were moved. Tires were not rotated per the manufactures instructions from page 10-67 of owner's manual. Most importantly, none of the lug nuts were tightened to the manufactures required 140 ft-lbs and 7 lug nuts (some from each wheel) were tightened at less than 10 ft-lbs (essentially finger tight). THIS IS VERY DANGEROUS. I do not trust this dealership's service department. Laura Canales informed me that I need to return to Aransas Autoplex to receive my $21.60 refund for service not performed. More

Customer service is always amazing everyone is super nice. Never have any issue when I take my vehicle in to get serviced. Really like taking my vehicle to autoplex nice. Never have any issue when I take my vehicle in to get serviced. Really like taking my vehicle to autoplex More

Ashley did a great job of getting me in quickly, letting me know the issue and ordering the part so I did not have to wait. Once the part arrived he again got me in and out within an hour and a half. Ve me know the issue and ordering the part so I did not have to wait. Once the part arrived he again got me in and out within an hour and a half. Very pleasant experience. More

service was good. waiting room is comfortable. It has a good selection of new and used cars. Everyone is helpful and courteous. Service department was fast and efficient. Waiting room is comfort It has a good selection of new and used cars. Everyone is helpful and courteous. Service department was fast and efficient. Waiting room is comfortable and the coffee is exceptional. More

Laura Canales was really good getting our Tahoe in and out for a CD replacement. We have had 2 appointments with her in the service department and both times she was right on top of it and got our vehicle out for a CD replacement. We have had 2 appointments with her in the service department and both times she was right on top of it and got our vehicle right in and done in More

Fast and courteous The appointment was scheduled for 4:00 and I was out by 4:45. They were extremely busy I thought and they were still able to get the work done in a t The appointment was scheduled for 4:00 and I was out by 4:45. They were extremely busy I thought and they were still able to get the work done in a timely fashion-Great Job! More

Making Lemonade with a Lemon My 2019 Chevrolet Colorado started having electrical issues about six months after purchase. It was frustrating, yes, but the people at Aransas Autopl My 2019 Chevrolet Colorado started having electrical issues about six months after purchase. It was frustrating, yes, but the people at Aransas Autoplex did what they could to remedy and alleviate my irritation of the situation. The problem was a mystery to even the GM representative but Autoplex worked diligently and carefully to follow all the instructions sent down from GM. Ultimately, they had to replace parts to resolve the issue. While I do believe my truck qualified as lemon, I think the employees at Aransas Autoplex did everything within their power and capacity to make it go as smoothly as possible. More

Came in for alignment told couldn’t do as needed tie rod ends and upper ball joints. Needed the service because ball joints just replaced ends and upper ball joints. Needed the service because ball joints just replaced More