
Ariana Motors LLC
Temecula, CA

Filter Reviews by Keyword
By Type
Showing 1 review
I am writing to file a formal complaint against a car dealership manager, who I recently had the misfortune of dealing with. On January 19, 2023, I contacted Ariana Motors with the intention of inquiring dealership manager, who I recently had the misfortune of dealing with. On January 19, 2023, I contacted Ariana Motors with the intention of inquiring about a vehicle (2017 Genesis G80) that was listed for sale on the cars.com website. I was connected to the dealership manager, AJ, and during our conversation, I asked for the best out the door price. He advised me the best OTD price was $25,853 that was the car with taxes, no title, doc fees etc. I advised him that seemed strange and normally when I have purchased cars out of town titles registration etc is handled by the dealer. Shockingly he directed a number of expletives towards me I found his behavior to be extremely unprofessional and offensive. His use of language was not only rude, but it was also a violation of the dealership's code of conduct. I believe that this individual's actions do not reflect the values of the Cars.com or the dealership, and I would like to request that appropriate action be taken to address this matter. I would appreciate a prompt response to this complaint, and I look forward to hearing from you soon. More