Aristocrat Motors - Service Center

Top Notch Not going to bad mouth other dealerships in the area, but none of them hold a candle to Aristocrat. Have been frugal all my life, but finally decided Not going to bad mouth other dealerships in the area, but none of them hold a candle to Aristocrat. Have been frugal all my life, but finally decided to spend and get something I have always wanted. What comes next is the unexpected...pride in service! From the buying experience to the service department, all you get is quality. No lurking or pushy sales people, no finance manager pressure, no I don't have time for you service department. Every experience that I have had with Aristocrat has been about luxury. They value my time not just my money. More

Vehicle left 11 days, 2 items not addressed I left my Range Rover with the service department for 11 days. Two major items not even addressed. They forgot to even change the oil. I made a 2.5 ho I left my Range Rover with the service department for 11 days. Two major items not even addressed. They forgot to even change the oil. I made a 2.5 hour drive with a second vehicle to leave the Rover for service. Very displeased. I will just have the missed items repaired locally, and not travel back to the dealership. Since I live 2.5 hours away, this is a major inconvenience for me. However, my salesman, Joseph Lemberger, was extremely helpful as always. He arranged to get my vehicle and get it to me on a Sunday when I was off work, He was inconvenienced to help me on his day off. But the service department forgot to finish two requested simple items. More

Porsche service The service was excellent as usual. Todd, as always, was very helpful. They always do a great job with my 1996 993. The new service area is awesome. I The service was excellent as usual. Todd, as always, was very helpful. They always do a great job with my 1996 993. The new service area is awesome. I like being able to see into the bays where they are working on the cars. I loved the Porsche Macan I had as a courtesy car!! More

Great Service As usual, the service and attention to the needs of my Mercedes was excellent. Setting up the appointment was easy and Tom considered all of my time i As usual, the service and attention to the needs of my Mercedes was excellent. Setting up the appointment was easy and Tom considered all of my time issues. I feel very satisfied in the work that was done. Matt Minor was great,. professional and friendly as usual and explained everything that was done and what needs to be done in the future. He even came out and greeted my husband who picked me up prior to the service. Happy customer! More

Outstanding service, professional staff. From scheduling appointment for service, to checking into the service department for the scheduled service, and the workmanship of the mechanics, Ari From scheduling appointment for service, to checking into the service department for the scheduled service, and the workmanship of the mechanics, Aristocrat Motors is the best automobile dealership/service support business I have ever had to pleasure to use. Matt Minor's knowledge of the Mercedes Benz auto is amazing. He answers questions quickly and accurately. More

911 Turbo service I really enjoyed driving into the beautiful new Porsche dealership to have my 911 Turbo serviced. Todd was waiting for me and we quickly did the paper I really enjoyed driving into the beautiful new Porsche dealership to have my 911 Turbo serviced. Todd was waiting for me and we quickly did the paperwork and since I was going to wait he showed me the nice waiting area which allows you to watch your car being worked on while enjoying refreshments. This also gave me an opportunity to look at a new car replacement for our Mercedes wagon with Britt Brown. Car was washed and ready. Thanks More

Excellent Service Dept We brought both of our Rovers in for service which was excellent as usual! The staff is always friendly and accommodating! Their work is excellent a We brought both of our Rovers in for service which was excellent as usual! The staff is always friendly and accommodating! Their work is excellent and timely! Aristrocrat is a excellent dealership and we enjoy doing business with them! More

Review of Aristocrat MB Service and Parts Department For me, the coordination between the Mercedes-Benz (MB) Aristocrat Service Department the MB parts department - particularly with vehicles still in t For me, the coordination between the Mercedes-Benz (MB) Aristocrat Service Department the MB parts department - particularly with vehicles still in the fleet over -10- years old, meets the highest standards. Each and every person I have come into contact with, and over several continuing trips for scheduled and unscheduled maintenance, have demonstrated how powerful this coordination is for the end result to this customer, as well as the quality of the performed service on the car. This coordination meant on-time delivery of the finished vehicle as promised and with smiles. It is my strongest suggestion that Service Advisor Ms. Emily Petermann, Senior Parts Lead Aaron Hunt, and Line Mechanic Randy, be further retained, promoted, and increased in salary and responsibility. I deeply appreciate their service to my car, and myself and I will be a continuing customer. Charles M. Baird. More

In spite of my car I drive a Smart Car, not the typical car sold by Aristocrat, and believe I was treated just as if I owned an Alfa. My only complaint is that the I drive a Smart Car, not the typical car sold by Aristocrat, and believe I was treated just as if I owned an Alfa. My only complaint is that they were so efficient I did not have the opportunity of having lunch that would have been provided had the taken just a bit longer. I did have to return for a new problem that arose just after I left and it was taken care of immediately and has not reoccurred. Mr. Hicks took good care of me even when I was less than happy I had to return to the dealership. More

Consistently Awesome No matter why I'm there, the service at Aristocrat is always excellent, exceedingly accommodating and friendly. A flat tire was a joy. Plus, my car No matter why I'm there, the service at Aristocrat is always excellent, exceedingly accommodating and friendly. A flat tire was a joy. Plus, my car came back much cleaner than when I arrived! More