Aristocrat Motors - Service Center
Merriam, KS

1,001 Reviews of Aristocrat Motors - Service Center
Top malfunction Beautiful arm sunny day and mt top will not go down. I stopped by Aristocrat motors and they squeezed me in. Part was in stock and a little while late Beautiful arm sunny day and mt top will not go down. I stopped by Aristocrat motors and they squeezed me in. Part was in stock and a little while later I was on the road with my top down!!! Great day because of Aristocrat Motors. More
Customer service for luxury dealer is sub par. They take care of your basic needs but have very little customized service, staff is adequate but not overly friendly and they do not work to maintain They take care of your basic needs but have very little customized service, staff is adequate but not overly friendly and they do not work to maintain your business after you purchase, I’ve had several luxury vehicles from other dealerships and even lesser dealerships with better service. They are fine but they will not bend over to keep you around. Car is never cleaned out or vacuumed as has been at less expensive dealers. And they seem to always find a reason to fix something that is not needed. More
Exceptional service We needed a brake service fast and were accommodated the same day.with excellent service. We definitely recommend them highly! Thank you Charles and D We needed a brake service fast and were accommodated the same day.with excellent service. We definitely recommend them highly! Thank you Charles and Don. More
Another great experience Donnie was ready for my arrival early that morning to have my E class serviced. He had my paperwork ready and the loaner was clean and ready. Mid-af Donnie was ready for my arrival early that morning to have my E class serviced. He had my paperwork ready and the loaner was clean and ready. Mid-afternoon, Donnie called to inform me that my car was ready. When we met, we reviewed the services that were completed. In addition, he reviewed 2 items that do not need immediate attention but should be watched in the future. I appreciate the honesty from a service partner as I do not feel like they are simply trying to fix something to generate revenue. The car was cleaned and vacuumed for me to head home. Great service experience. Thank you. More
LR service car was returned in spotless condition, service was completed on time ,loaner was clean and smelled nice, all issues were addressed in one service car was returned in spotless condition, service was completed on time ,loaner was clean and smelled nice, all issues were addressed in one service visit More
Great experience as always! My brake light came on so I took it in. It was an expensive repair but the honesty of Aristocrat is wonderful. It was an extended warranty part and wa My brake light came on so I took it in. It was an expensive repair but the honesty of Aristocrat is wonderful. It was an extended warranty part and was taken care of. The part was in stock and they said it could be done in 2 hours. Since it was lunchtime, they offered me a complimentary lunch!!! I also had time to view all the cars in the new showrooms. A great day. Thank you!!! More
First Time Cayenne Service at Aristocrat From my greeting, the loaner vehicle, Joe, the servicing...everything was top notch. I would give more stars if I could! Plan on returning for servi From my greeting, the loaner vehicle, Joe, the servicing...everything was top notch. I would give more stars if I could! Plan on returning for service as we need it! More
Excelence Matt is my service consultant, he is amazing, always listen to my concerns and find me the best answer and solution, he always match my needs , the se Matt is my service consultant, he is amazing, always listen to my concerns and find me the best answer and solution, he always match my needs , the service in general is very professional courteous and quick , I will definitely continue to go there for my multiple cars that I purchased from aristocrat motors . More
New Macan Service I purchased a prepaid maintenance package from a different dealer and it was not a seamless experience to use it at Aristocrat. Asked them to reset my I purchased a prepaid maintenance package from a different dealer and it was not a seamless experience to use it at Aristocrat. Asked them to reset my locking system which was not done. Expect more from the service experience here. More
SLK Service Took my SLK in at last minute for some work. Weather was terrible but the service staff was friendly and helpful. Tires I needed weren't available, so Took my SLK in at last minute for some work. Weather was terrible but the service staff was friendly and helpful. Tires I needed weren't available, so the service staff sent a truck to pick them up from another dealer. Rims refurnished while other work was being performed. All was done to my great satisfaction. Highly recommended. More