Arizona Motors Snowflake

Within a month I had my 2500 Truck in for the same engine light problem, they could not find the problem. I took it to Chapman Motors in Payson and they fixed the gas line problem. The fuel line needed to light problem, they could not find the problem. I took it to Chapman Motors in Payson and they fixed the gas line problem. The fuel line needed to be cleaned out. More

Completed repairs as promised and faster than I anticipated. Very friendly and informative on the services needed. anticipated. Very friendly and informative on the services needed. More

Service Department is the BEST. Caroline in Service always updates you and gets you taken care of. Conrad is AWESOME and you can trust his work. Your service techs do a great job Caroline in Service always updates you and gets you taken care of. Conrad is AWESOME and you can trust his work. Your service techs do a great job servicing all of our vehicles as well. More

Honest, helpful service. Friendly staff. Everything above board. They used extra effort to ensure a smooth transaction. Friendly staff. Everything above board. They used extra effort to ensure a smooth transaction. More

Bought a Honda Pioneer and had service done. With Scottys knowledge and friendly attitude we got everything I needed to get my Honda working with ease. Thanks Scotty. Robin knowledge and friendly attitude we got everything I needed to get my Honda working with ease. Thanks Scotty. Robin More

Great boss, great team, and great experience. Can’t thank them enough. There still going above and beyond with whatever we need. Thank you so much them enough. There still going above and beyond with whatever we need. Thank you so much More

Airbag repairs declined on used car purchase I am very frustrated with the experience between this dealership and my parents' recent purchase of a vehicle. I am hoping the addition of a negative I am very frustrated with the experience between this dealership and my parents' recent purchase of a vehicle. I am hoping the addition of a negative review on their website spurs some communication to resolve this active issue as of 10/13/2019. During the test drive, my father noted an airbag warning that came one and mentioned it to the salesman. The salesman noted this was likely a recall issue and would have it diagnosed when they returned to the dealership. While the paperwork for the purchase was going through, my father asked again about the airbag, at which time the salesman assured my father that even if it wasn't a recall issue, the most they would have to pay would be $25 to fix the issue (per AZ Lemon Law). The purchase was complete and an appt scheduled to check the car out and diagnose the issue. After waiting over an hour with no work being done on the vehicle, by father asked about progress. Right after that, the car had service staff looking into the issue. After a couple more hours and NO COMMUNICATION, my father had to ask AGAIN for status. The dealership said they identified the issue, and he could take car home while they waited for the sales manager to approve the expense to fix the airbags. Two more days passed, with NO COMMUNICATION. My father called the dealership back to find out that repairs were not approved. When he asked to speak with the manager, my father was told he was busy. My father called back SEVERAL TIMES that same day and was repeatedly told the sales manager was busy and couldn't talk. Finally, we left a message with another manager requesting a meeting with the sales manager and the general manager of the dealership. WE HAVE HAD MINIMAL/NO COMMUNICATION WITH THE DEALERSHIP throughout this experience. We are now sending a formal, notarized letter per AZ law to see if we can get action on this issue. We'll share more once we see if they're willing to work with us on this issue. CAUTION, CAUTION, CAUTION!! More

First time impression lasts forever. Cory Travers with Joseph and Mike created a lasting positive impression of Az Motors of Snowflake through one simple way, honesty. They kept their wo Cory Travers with Joseph and Mike created a lasting positive impression of Az Motors of Snowflake through one simple way, honesty. They kept their words from introduction to sale. At the end, the TEAM offered the best option with finance. More importantly, Cory continues to assist us today. Thank you Cory and AZ Motors of Snowflake. More

Purchase a car with a timely manner and excellent service We had an excellent services with salesperson and the finance department personnel. Also, they treated us good with a timely manner. That's why we gav We had an excellent services with salesperson and the finance department personnel. Also, they treated us good with a timely manner. That's why we gave a rate. More

Awsome service from Caroline Caroline Reidhe was the best. She greeted us when we arrived, checked us in quickly and even sold me an oil service plan. She kept us informed and let Caroline Reidhe was the best. She greeted us when we arrived, checked us in quickly and even sold me an oil service plan. She kept us informed and let us know when our truck was ready. The whole dealership is friendly and well run. Highly recommend and will return. More