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Arlington Acura in Palatine

Palatine, IL

4.5
1,664 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,664 Reviews of Arlington Acura in Palatine

February 11, 2023

Stephen was great! Made the whole process quick easy and painless!! Looking forward to working with him again! Would definitely recommend! More

by Jessramos98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
Report | Print
Feb 13, 2023 -

Arlington Acura in Palatine responded

Thanks for sharing about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

February 04, 2023

Nice deal with customer service, its fantastic, i will recommended others. nice car, clean and service More

by abbeymathew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ideen Ghaffari, Maribel Segura, Brianna Modugno, Dimitar Atanasov
Report | Print
Feb 06, 2023 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 03, 2023

Mark Neitzke and all other service dep. staff members are working there for years and always provide great service. More

by LBIRGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Feb 06, 2023 -

Arlington Acura in Palatine responded

Thanks for sharing about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

February 03, 2023

I always receive consistent and excellent service on my vehicles. I prefer to bring my Honda her as well as my Acura. More

by MIKKI770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Feb 06, 2023 -

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 02, 2023

Very nice,professional stuff. . Especially Adrian Victor and Aldona! We will always recommend that place to everyone.. More

by KICIA1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Bezkrovny, Adrian Pawlikowski, Aldona Warfield
Report | Print
Feb 03, 2023 -

Arlington Acura in Palatine responded

We are very happy to hear that Adrian, Victor, and Aldona provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 31, 2023

Thanks for Steve the best advice service,very helpful. Great job seeing again soon. Thanks More

by ellak0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Report | Print
Jan 31, 2023 -

Arlington Acura in Palatine responded

Ella, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

January 31, 2023

The Arlington Height Acura Service Department is terrific. I've used their service department for over 20 years. Always dependable, reliable and honest. More

by al30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, Sean Fork
Report | Print
Jan 31, 2023 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 31, 2023

Prompt and honest service. Don't like the credit card surcharge though. The cashier was also very pleasant and professional. More

by rennwanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Jan 31, 2023 -

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! Mark and our team sincerely value your business and look forward to your next visit.

January 31, 2023

We’ve been using the service department for multiple vehicles and always received a great service. More

by 333386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Jan 31, 2023 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again!

January 30, 2023

Customer sinc 1990. Service is very expensive and I hate the credit charge but generally trust Mark and Chris to be honest about what is needed and service department si More

by LENNYS9X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke
Report | Print
Jan 31, 2023 -

Arlington Acura in Palatine responded

Thank you, Lenny! Chris and Mark appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

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