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Arlington Acura in Palatine

Palatine, IL

4.5
1,664 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,664 Reviews of Arlington Acura in Palatine

January 28, 2023

service rep was very courteous and did everything possible to give best possible customer service More

by j.cha212al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Report | Print
Jan 30, 2023 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 25, 2023

Sam is a hardworking individual who delivers excellent service. We worked with him all the way from the vehicle ride and he was attentive to our needs throughout the process. More

by W.F.SPRINGER
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Report | Print
Jan 26, 2023 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad Samuel was able to help, and we hope to see you again!

January 24, 2023

Friendly and knowledgeable staff. Great experience overall. They were very kind and accommodating to our needs. More

by stephrday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Samuel Dibashi
Report | Print
Jan 25, 2023 -

Arlington Acura in Palatine responded

Thank you so much for choosing Arlington Acura in Palatine. Please don't hesitate to let us know if we can be of any more assistance!

January 24, 2023

Accurately diagnosed the cause of my issue over the phone. Confirmed during my same day appointment. More

by phildusza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Jan 24, 2023 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine; we look forward to having you as a valued customer for many years to come!

January 20, 2023

Stephen Gonzalez was great! !! He helped me make a positive buying decision and was very knowledgeable. More

by CZDDAYTNK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
Report | Print
Jan 23, 2023 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Stephen and our team here at Arlington Acura in Palatine.

January 19, 2023

Stephen Gonzalez was excellent to work with, as were the paperwork and service staff. All I’m all, a great experience at new car buying. More

by jpete20240
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales
Report | Print
Jan 20, 2023 -

Arlington Acura in Palatine responded

Thanks, Stephen, for your feedback on your recent visit to Arlington Acura in Palatine. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

January 17, 2023

Sam was very knowledgeable and helped me correct a mistake I made when purchasing my 2023 RDX More

by GPACKER922
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Report | Print
Jan 18, 2023 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 17, 2023

Ammor was very friendly and helpful. Explained all our service needs and options. Will be back for next service check up. More

by mcoffaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Jan 18, 2023 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.

January 15, 2023

My review comments have to do with Sam, our very gracious sales person. He could not have been better, more friendly, or cooperative! We'll be back to work with Sam in the future. More

by GRANT8146
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ideen Ghaffari, Samuel Dibashi
Report | Print
Jan 16, 2023 -

Arlington Acura in Palatine responded

Grant, Thanks for sharing about your experience with Arlington Acura in Palatine. Samuel and our team appreciate your business and hope to see you again soon!

January 15, 2023

Great Sales and Service experience with the folks at this dealership. Definitely recommend anyone looking to purchase or service their vehicle to stop in. More

by Nay Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, Sean Fork, Steve Farmandi
Report | Print
Jan 16, 2023 -

Arlington Acura in Palatine responded

Nay, Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

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