Arlington Acura in Palatine

Awesome costumer service Very attentive to costumers needs. Service Department was superb! Mark kept me updated on what was going on with my car and even brought up the issu Very attentive to costumers needs. Service Department was superb! Mark kept me updated on what was going on with my car and even brought up the issue with my rear shocks and informed me that they will take care of it while my car is covered under warranty. More

Repair flat tire and perform inspection I came in “off the street with flat tire. Service staff took charge and had the job done right away. Service Dept is very customer focused-good fo I came in “off the street with flat tire. Service staff took charge and had the job done right away. Service Dept is very customer focused-good for me! More

service dept- jeremy- awesome the arlington acura service dept is courteous, professional and thorough. they are the reason to buy a car here and stay here! they have found and the arlington acura service dept is courteous, professional and thorough. they are the reason to buy a car here and stay here! they have found and fixed every problem and are good listeners More

Great attentive professional above and beyond Jeremy is terrific and handled everything in an excellent manner to make it a great experience all aspects were timely, explanation in detail and took Jeremy is terrific and handled everything in an excellent manner to make it a great experience all aspects were timely, explanation in detail and took the time to answer all questions. More

Excellent professional experience My contact Mike Nauert was highly professional, knowledgeable and not pushy at all. Overall one of the best car buying experiences I've encountered. My contact Mike Nauert was highly professional, knowledgeable and not pushy at all. Overall one of the best car buying experiences I've encountered. The process was efficient and well organized. Thank you for a very positive experience. Mike Manfred More

I love Arlington Acura I cannot praise Arlington Acura enough. They are compassionate and always willing to assist with questions and recommendations. I highly recommend t I cannot praise Arlington Acura enough. They are compassionate and always willing to assist with questions and recommendations. I highly recommend them over any service center. More

Thorough inspection, nice waiting area Check in was fast, Jeremy went through exactly what would be done. Car was ready in time. They offered a loaner, but I didn't use it. Coffee, cooki Check in was fast, Jeremy went through exactly what would be done. Car was ready in time. They offered a loaner, but I didn't use it. Coffee, cookies and Wi-Fi in waiting area was nice. More

Very friendly and very helpful I had to buy a car quickly. A friend and family member recommended Acura. I found a dealer precertified preowned car. The dealership and salesman were I had to buy a car quickly. A friend and family member recommended Acura. I found a dealer precertified preowned car. The dealership and salesman were very accommodating. It was an easy and quick sale. I highly recommend Arlington Acura to check out the cars because of their high quality customer service. More

Great service and better prices for repairs. I came to Arlington Acura for an oil change and to ask about my CV boot whether it was leaking. They answered all of my questions and did my oil chan I came to Arlington Acura for an oil change and to ask about my CV boot whether it was leaking. They answered all of my questions and did my oil change in a matter of an hour. I will come back to have my CV boots axles repaired here. The price is great even if it is a genuine Acura part. I didn't want an after-market part on my vehicle. So they gave me the price for both. The Acura part was just a little bit more. But I feel it's worth it. More

Our RDX purchase Our experience buying a car at Arlington Acura was a good one. Muhammed was recommended by our friend and I can understand why. He was wonderful to de Our experience buying a car at Arlington Acura was a good one. Muhammed was recommended by our friend and I can understand why. He was wonderful to deal with and very honest and direct about the price. He was accommodating and patient. We were at the dealership till it closed and Muhammed did not rush us, wanting to make sure we were satisfied with the car and our needs. Thanks Muhammed for making an experience that was dreaded so nice! More