Arlington Acura in Palatine

Best car leasing experience ever! I've been leasing vehicles since the early 2000s. This was by far the easiest, best leasing experience I've had. We are located in a state other than I've been leasing vehicles since the early 2000s. This was by far the easiest, best leasing experience I've had. We are located in a state other than Illinois, and Muhammed Patel (our sales/leasing consultant) could not have handled the transaction any better. Muhammed did not pressure me, and patiently answered all my questions clearly and concisely. And the follow-up to address a few nits is much appreciated. More

Very satisfied Muhammad Patel was very helpful gave the best service it's our first time leasing and he was very attentive and he tended to our needs and wishes Muhammad Patel was very helpful gave the best service it's our first time leasing and he was very attentive and he tended to our needs and wishes More

Friendly, knowledgable, and really funny! Thanks Muhhammed for helping us choose our new car! You were so friendly, knowledgable, and funny! We are very pleased with our 2017 Acura MDX purcha Thanks Muhhammed for helping us choose our new car! You were so friendly, knowledgable, and funny! We are very pleased with our 2017 Acura MDX purchase and grateful that you were our salesperson. Thank you!!! More

First service on new car Service is always timely and completed as expected. Service people are always pleasant, attentive and focused on providing a professional experience Service is always timely and completed as expected. Service people are always pleasant, attentive and focused on providing a professional experience and great Customer service More

Professional, friendly, service team I own a 2005 TL and have used the service department for years. If a repair is needed, other than an oil change, Omar, Mark, Chris or Aamer always ex I own a 2005 TL and have used the service department for years. If a repair is needed, other than an oil change, Omar, Mark, Chris or Aamer always explain what should be done and why. A very courteous group of people! More

Minor service done properly and in a timely manner Feel the staff (especially Jeremy) is highly qualified, personable and always helpful and pleasant. Receptionist is always pleasant. Other service Feel the staff (especially Jeremy) is highly qualified, personable and always helpful and pleasant. Receptionist is always pleasant. Other service people always friendly. Glad you are not a union based dealership. More

Great service Stop in to make service appointment. Took the car right in. Got me all set up with a loaner. Very helpful and friendly. Always a pleasure working wi Stop in to make service appointment. Took the car right in. Got me all set up with a loaner. Very helpful and friendly. Always a pleasure working with the service team More

Customer Service a Priority Have had my 2001 CL serviced by Arlington Acura - almost 17 years! With each service appointment, my service manager had taken the time to review need Have had my 2001 CL serviced by Arlington Acura - almost 17 years! With each service appointment, my service manager had taken the time to review needed service. This last appointment Aamer Ali and Stevie had gone a step beyond to insure my coupe drove out beautifully. They eased a stressful time. Even after all these years, Arlington Acura customer service has provided excellent service and continued to treat me and my vintage CL with care. Thank you! Christine J. More

Acura Mark is super helpful. He lets me know exactly what needs to be done. Car done on time. Communication throughout the emote process. Car comes back c Mark is super helpful. He lets me know exactly what needs to be done. Car done on time. Communication throughout the emote process. Car comes back clean and working properly. More

Jeremy is amazing in service I know he takes care honestly. I've been taking my car into Arlington Acura for over 10 years now. Omar the manager &a Jeramy have been truly wonderful with my experience. I am a si I've been taking my car into Arlington Acura for over 10 years now. Omar the manager &a Jeramy have been truly wonderful with my experience. I am a single woman and your always worried about being taken advantage of. Never have I felt or believed that they would ever! And they haven't. I'm grateful for such a positive experience. More