Arlington Acura in Palatine

Excellent Customer Service staff is extremely knowledgeable and professional. Aamer provided excellent customer service. Been going there for years for maintenance and other ser staff is extremely knowledgeable and professional. Aamer provided excellent customer service. Been going there for years for maintenance and other services and never been disappointed. More

15K service Outstanding service with Mark. Drop off and into loaner courtesy vehicle in under 5 min. Everything was ready when I arrived. Mark handled quickly an Outstanding service with Mark. Drop off and into loaner courtesy vehicle in under 5 min. Everything was ready when I arrived. Mark handled quickly and cery helpful. More

Car Buying Experience I had a very pleasant experience with Muhammed Patel at Arlington Acura. Muhammed made the buying hassle free. He is very courteous and attentive to I had a very pleasant experience with Muhammed Patel at Arlington Acura. Muhammed made the buying hassle free. He is very courteous and attentive to details about the car features. I would highly recommend to ask for Muhammed at Arlington Acura on your next car purchase. More

Service visit Great people to work with, they go above and beyond to meet the clients needs every time. Thank you for the great personalized service guys!! I will Great people to work with, they go above and beyond to meet the clients needs every time. Thank you for the great personalized service guys!! I will continue to purchase and service my Acura's at Arlington Acura. More

Great service!!! Arlington Acura has a great group of service people. I've been lucky to have most of my issues covered under the generous acura warranty on new and le Arlington Acura has a great group of service people. I've been lucky to have most of my issues covered under the generous acura warranty on new and leased cars. The waiting area is great and the experience is always a good one. More

Quick and easy follow up I had the seats on my older car replaced and when one of them started to show some wear and tear I called and talked to Mark, the associate I had wor I had the seats on my older car replaced and when one of them started to show some wear and tear I called and talked to Mark, the associate I had worked with when I brought in the car. He was insistent that I bring it in and said he would get it fixed. I brought it in and Mark personally met me and made sure issue got resolved very quickly. He then make sure the car was washed before I left. I was very satisfied More

Szymon/Simon is EXCELLENT My husband and I had visited two other dealerships - Lexus and Toyota. When we first walked into Arlington Acura I just wasn't so sure about buying a My husband and I had visited two other dealerships - Lexus and Toyota. When we first walked into Arlington Acura I just wasn't so sure about buying an MDX. We met Szymon - he was professional yet personnel. We test drove the MDX and Szymon gave us a brief overview of the car. We took it out on the highway and that's when I feel in love with the MDX. Most appealing was the ability to change the modes of driving from sport, to comfort to regular. Szymon was informative and fun! We had a great sales experience and will be back to see him again!! More

Best service ever! Muhammad was our salesperson, he is really great in what he is doing plus nice personality! We got approved for Acura despite our low credit score , t Muhammad was our salesperson, he is really great in what he is doing plus nice personality! We got approved for Acura despite our low credit score , the whole staff helped us a lot.This is the best dealership I ever been , next purchase will be from them also . More

6 STARS!!! Muhammed was very knowledgeable when it comes to Acuras, he steered me in the right direction. Muhammed helped find the perfect vehicle for me and my Muhammed was very knowledgeable when it comes to Acuras, he steered me in the right direction. Muhammed helped find the perfect vehicle for me and my girlfriend, and I really appreciate all the guidance. He deserves a 6th star on my rating and I will definitely come back to him on my next purchase. Great customer service skills! More

Excellence Mohammed Patel got us in and out in no time. Got us exactly what we could afford and was nothing but extremely helpful and kind. I highly recommend Mohammed Patel got us in and out in no time. Got us exactly what we could afford and was nothing but extremely helpful and kind. I highly recommend seeing him asap. More