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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

November 30, 2022

Acura MDX . Mark from service department is very knowledgeable,thanks Mark for the help, friendly staff. More

by Lzavala5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke, Aamer Ali
Report | Print
Dec 02, 2022 -

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 27, 2022

It feels so good when; you kind have an emergency and you don’t have to go to the ER, this is just an example. My car did start acting estrange and it was after service hours, first thing in the morning I ca More

by MONCHOTSX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Sean Fork
Report | Print
Nov 27, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.

November 22, 2022

Paul was upfront, quick and efficient. I would recommend is services and would buy from him again. More

by Mikefromph
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Neria
Report | Print
Nov 23, 2022 -

Arlington Acura in Palatine responded

Thanks, Mike, for your feedback on your recent visit to Arlington Acura in Palatine. It's great to hear that Paul was able to assist you with choosing the perfect vehicle and that you had such a positive experience!

November 21, 2022

Went in for an oil change and turns out my car needed a couple of other things done and they made me aware of them and took care of everything that needed attention More

by RAFAELGOMEZ1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Nov 22, 2022 -

Arlington Acura in Palatine responded

Rafael, Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad Aamer was able to help, and we hope to see you again!

November 21, 2022

Chris, is trustworthy and reliable service advisor at this dealership. He wouldn’t recommend what is not required to keep your car performance at best. Thanks for everything you’ve doing Chris More

by Highly Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Nov 22, 2022 -

Arlington Acura in Palatine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

November 21, 2022

Had a great experience with Chris and the service department at Arlington Acura. Thanks Chris!! More

by Mike...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Nov 22, 2022 -

Arlington Acura in Palatine responded

Mike, Thank you! Chris and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

November 18, 2022

We had Scott as our salesman. He was very friendly and answered all of our questions. He was easy to work with and made the process enjoyable. More

by Norm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mattran, David Pasula
Report | Print
Nov 20, 2022 -

Arlington Acura in Palatine responded

Norm, Thank you for your very kind review. Scott and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

November 16, 2022

Everything was great! Mark was my service advisor and he was excellent. Answered all of my questions. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Nov 16, 2022 -

Arlington Acura in Palatine responded

Jim, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2022

Always reliable, honest service. I have been a customer since 2012. Wouldn’t go anywhere else. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Nov 17, 2022 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experiences here at Arlington Acura in Palatine.

November 15, 2022

I love this dealership for many reason's; profesional, friendly respectful, and easy going personal. They just treat you well! More

by MONCHOTSX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Nov 15, 2022 -

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Arlington Acura in Palatine, we look forward to having you as a valued customer for many years to come!

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