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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

August 16, 2022

I find the service department at Arlington Acura to be top notch. I’ve had a wide range of work done in the past year, and it’s always done as promised, ….and my vehicle is always washed before I pic More

by Tacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Aug 17, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 16, 2022

The Service Department is always courteous. I decided to buy my last car at Arlington Acura because I trust the Arlington Acura Service Department.. More

by ekakuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke, Aamer Ali
Aug 17, 2022 -

Arlington Acura in Palatine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

August 16, 2022

Aamer in service is great! !! I trust him 100% and will never go anywhere else for any of my service needs More

by Aka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, James Hochberg, Steve Farmandi
Aug 17, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we always deliver such a great experience!

August 16, 2022

I appreciate the convenience and knowledgable help. I prefer and trust these folks with my vehicle over the dealership where I purchased it. Thank you. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Aug 17, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 11, 2022

MARK IN SERVICE IS THE BEST AND SO IS OMAR THE TECHNICIAN HE IS AMAZING More

by bubbagump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Aug 12, 2022 -

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 10, 2022

Once again, the service guys did a great job. I was getting a burnt oil smell. They found that the oil pressure gauge was leaking. They had the part in stock, got it replaced, and verified tha More

by RandySK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Aug 10, 2022 -

Arlington Acura in Palatine responded

Randy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

August 10, 2022

Excellent service! Mark Neitzke is a very professional and knowledgeable service consultant whom I would always trust with my vehicle. Keep up the good job! More

by MADHU.DESAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Aug 10, 2022 -

Arlington Acura in Palatine responded

Madhu, Thanks for sharing your thoughts about your experience working with Mark here at Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

August 09, 2022

I have only purchased Acura vehicles exclusively since 1999. Arlington Acura has been fantastic throughout. I will continue to purchase Acura due in part to the easy, honest and no-hassle service experie More

by MBATAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Aug 10, 2022 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

August 09, 2022

The service for my car was perfect as usual! Thanks Mark and anthers people in service department! More

by LEONID.KAPOROVSKIY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Aug 10, 2022 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.

August 07, 2022

Steve provided Professional great service Steve will go out of his way to fix the problem, More

by PHILIPCHONG1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Aug 08, 2022 -

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

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