Arlington Acura in Palatine

Always professional and helpful! Have leased several cars so far and deal was average! Liz Have leased several cars so far and deal was average! Liz More

Always a positive experience in the service department! Aamer in the service department always thoroughly explains the necessary services for my MDX. They didn't have a loaner car while my car was bein Aamer in the service department always thoroughly explains the necessary services for my MDX. They didn't have a loaner car while my car was being serviced, so they arranged a rental from Enterprise. That was extremely helpful and greatly appreciated!! Also - thank you to the kind gentleman that washed and cleaned the interior of my car!! Outstanding job! (wish I knew his name) More

Great service and car wash Thank you for the friendly service of all the staff Thank you service of all the staff Thank you More

I bought new tires for my MDX from Acura so when I had a slow leak in one of them I brought the car in to them for the fix. They found a nail, repaired it and I wasout in about 45 min. with no charge - grea slow leak in one of them I brought the car in to them for the fix. They found a nail, repaired it and I wasout in about 45 min. with no charge - great service. More

Friendly staff. Wait time was little high but they were really busy so I understand Wait time was little high but they were really busy so I understand More

The team at Acura Palatine scheduled an urgent appointment for me on a Saturday to repair my tire, thank you! appointment for me on a Saturday to repair my tire, thank you! More

Chris was my service rep. Came in for basic service. Kept me up to date on timing. Air filters needed changing. Showed me what mine looked like . It was first time change Came in for basic service. Kept me up to date on timing. Air filters needed changing. Showed me what mine looked like . It was first time changed. honored my 10% discount coupon. Every little bit helps these days. Always nice to get the wash. Always courteous. More

Best service experience ever! Was driving my 2019 Acura NSX and experienced a sudden loss of power and several warning lights, I called and spoke to Aamer Ali and he said to brin Was driving my 2019 Acura NSX and experienced a sudden loss of power and several warning lights, I called and spoke to Aamer Ali and he said to bring the car by and he would figure something out, so drove directly to Arlington Acura and within minutes Aamer had their NSX technician looking at the car to try to diagnose the issue. Within 1 hour was on the road again with a new battery (turned out to be a low voltage issue) and while the car was there they technician even noticed the batteries in the key fobs were low so replaced them as well! At the beginning of this ordeal I was thinking I’d have to leave the car for days before they would even be able to look at it but Aamer and the Arlington Acura crew made sure I was taken care of and inconvenienced as little as possible…. they literally could not have done a better job, and because of this outstanding treatment, this will be the only Acura dealership I use as long as I own this vehicle. Thank you again for the great service! More

Always great services from Arlington Acura. Mark did a great job letting me know what the mechanic found during my recent service and the cost associated with the needed maintenance. Car was Mark did a great job letting me know what the mechanic found during my recent service and the cost associated with the needed maintenance. Car was ready when promised and washed as well! More

They were very clear in their explanation and did what they said in the time they estimated. They also alerted me of something that needs to be done in the future. Very friendly as well. they said in the time they estimated. They also alerted me of something that needs to be done in the future. Very friendly as well. More