Arlington Acura in Palatine

the service was good were told what we needed the only thing is when I had battery issues and to be there about 15 to 20 minutes after 5:00 the service techs were gone when I needed to stay at least that thing is when I had battery issues and to be there about 15 to 20 minutes after 5:00 the service techs were gone when I needed to stay at least that long More

Love working with a crew that understands your needs as well as my car. I can always just call for car codes that are alarming and concerns I have. Love this dealership service staff. well as my car. I can always just call for car codes that are alarming and concerns I have. Love this dealership service staff. More

Very professional, everything was explained before I approved the unanticipated work. Had to get a loaner from Enterprise since none were available but the dealership drove me over and I returned it at approved the unanticipated work. Had to get a loaner from Enterprise since none were available but the dealership drove me over and I returned it at Acura. More

Superb service! Quick service and loaner car was available, recommend! Was able to schedule service quickly as well. Quick service and loaner car was available, recommend! Was able to schedule service quickly as well. More

Great Service. Told me how long it would take and was spot on. Contacted me when the parts had arrived and got the repair done that same day. Told me how long it would take and was spot on. Contacted me when the parts had arrived and got the repair done that same day. More

I was able to get this car serviced immediately. Very pleased that bad battery was fully covered by warranty Very pleased that bad battery was fully covered by warranty More

My service advisor Mark is very personable and knowlegable. He wqs able to answer my questions and address my issues in a very professional manner. knowlegable. He wqs able to answer my questions and address my issues in a very professional manner. More

Great customer service. They resolved 2 issues with my 2017 RDX that other shops (including other Acura dealerships) were not able to figure out They resolved 2 issues with my 2017 RDX that other shops (including other Acura dealerships) were not able to figure out More

I’ve bought 3 cars from the dealership and the service is always great as well as service managers always great as well as service managers More

Great service and timely service. I have been a customer for 4 years and my experience has been always great. I have been a customer for 4 years and my experience has been always great. More