Arlington Acura in Palatine

The process was fast and everyone was very friendly and professional. Would go for my next car. professional. Would go for my next car. More

Efficient, honest, and friendly. Mark was able to work me in at the last minute, get my car taken care of and I love that he updated me as it was being worked on so I could plan my Mark was able to work me in at the last minute, get my car taken care of and I love that he updated me as it was being worked on so I could plan my work day accordingly. More

My service advisor, Mark, was extremely knowledgeable and kept me posted all along the process. kept me posted all along the process. More

My service advisor, Aamer was great. Kept me informed of the delay and time. I really miss Jeremy and Mark. What happened? Kept me informed of the delay and time. I really miss Jeremy and Mark. What happened? More

The dealership made me feel like I was shopping at a small used car shady dealer. I felt like they were trying to take advantage of me. Games were played with my pre-approved BOA financing, which they w small used car shady dealer. I felt like they were trying to take advantage of me. Games were played with my pre-approved BOA financing, which they would accept. The next day when I came to drop off the down payment, I noticed minor damage to the lower front bumper. My salesman did not return my call. I will not do business with this dealership in the future and not make any recommendations to shop there. More

Prompt and efficient. ..Mark is always on top of things and is great w working w my schedule! ..Mark is always on top of things and is great w working w my schedule! More

Chris is always nice and has excellent customer service. They are good about accommodating schedules. They are good about accommodating schedules. More

My service needs were explained, loaner car was given to me and job was completed sooner than expected! Other than the huge expense of the needed service, I was extremely satisfied. me and job was completed sooner than expected! Other than the huge expense of the needed service, I was extremely satisfied. More

It was a good experience in identifying the issue with transmission and covered under warranty transmission and covered under warranty More

Prompt service. Detailed and precise information. Detailed cost estimate. Timely notifications. Prompt delivery. Clean vehicle delivered Detailed and precise information. Detailed cost estimate. Timely notifications. Prompt delivery. Clean vehicle delivered More