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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

March 27, 2022

Purchase a newer used car from Scott. Process was so quick and easier. I would highly recommend Scott and all the staff at Arlington Acura. More

by BAZOS388
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mattran
Report | Print
Mar 28, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Scott delivered such a great experience!

March 24, 2022

The service department was very efficient and took care of a problem that occurred with the suspension. More

by jrgo645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Mar 24, 2022 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with Christopher and our team. We're glad to hear we delivered such a great experience!

March 23, 2022

I have been coming to your place religiously and I think I can get better service some where else. Going back to my Mechanic close to my house. Justin More

by JSHUNTER1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Neitzke
Report | Print
Apr 09, 2022 -

Arlington Acura in Palatine responded

Justin, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 23, 2022

Painless, friendly and willing to get you what you want and need without haggling or pressuring you More

by OSUNJESSICA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales, David Pasula
Report | Print
Mar 24, 2022 -

Arlington Acura in Palatine responded

Jessica, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 21, 2022

The salesman was very professional and efficient. The total process from start to end was very seamless and really no pressure. This is my 4th Acura MDX with this dealership because of the sales an More

by peterli.3733
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Paul Neria, David Pasula
Report | Print
Mar 22, 2022 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business, Peter, and hope to see you again soon!

March 21, 2022

They have been excellent when serving our cars. The routine oil change and the multi point check out gave us a comfortable feeling. This is important when we go on a long trips. More

by packer411
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Mar 22, 2022 -

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

March 20, 2022

Everyone was courteous. I don’t like your waiting room. These too much traffic passing by More

by DIANEROESKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Report | Print
Mar 21, 2022 -

Arlington Acura in Palatine responded

Diane, We appreciate your business and our team looks forward to serving you again soon!

March 17, 2022

Very pleasant car buying experience. Highly recommend to anyone looking to buy. Friendly and professional staff. More

by MARINAZ79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Bezkrovny, David Pasula
Report | Print
Mar 18, 2022 -

Arlington Acura in Palatine responded

Thank you so much for choosing Arlington Acura in Palatine! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 16, 2022

The process was fast and everyone was very friendly and professional. Would go for my next car. More

by TARA_SWIDERSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Report | Print
Mar 16, 2022 -

Arlington Acura in Palatine responded

Tara, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Arlington Acura in Palatine!

March 16, 2022

Efficient, honest, and friendly. Mark was able to work me in at the last minute, get my car taken care of and I love that he updated me as it was being worked on so I could plan my More

by JLBRUNNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas and Alexander- drivers, Mark Neitzke
Report | Print
Mar 16, 2022 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. Mark and our team appreciate your business and hope to see you again soon!

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