Arlington Acura in Palatine

The salesman was good We got good deal but I am not happy with finance department The guy added extra things to the loan so I will have lower APR% instead asking me if I want to give maybe $1500 less happy with finance department The guy added extra things to the loan so I will have lower APR% instead asking me if I want to give maybe $1500 less down I was very dissapointed More

Lets start by saying when I got they after calling and setting a (( VIP )) appointment no one knew where the truck was when I was told by the manager is going to be ready at the front by the time you arri setting a (( VIP )) appointment no one knew where the truck was when I was told by the manager is going to be ready at the front by the time you arrive. Dealer added almost 3k to the advertised price of the truck on GPS and maintenance package that I never ask for , that should be part of the price of the truck already or a customer option to add at the time of purchasing the vehicle. Oh on our test drive we found an empty bottle of alchohol in the truck very weird overall I give 1 star because is not an option for Zero stars. More

Highly recommend Arlington Acura! They treat customers well. The waiting area is comfortable. The service advisor takes the time to explain everything properly. well. The waiting area is comfortable. The service advisor takes the time to explain everything properly. More

Without hesitation, I would recommend Arlington Acura to anyone interested in purchasing or servicing an Acura. My contact in the service department, Mark Neitzke, always does an outstanding job of taking anyone interested in purchasing or servicing an Acura. My contact in the service department, Mark Neitzke, always does an outstanding job of taking care of my car. He's informative, efficient and courteous. My car is always spotless clean when returned to me. More

Have always had our Acura’s service performed here. The staff has always been helpful, knowledgeable and friendly. Service is done on a timely basis. staff has always been helpful, knowledgeable and friendly. Service is done on a timely basis. More

Chris is Always very helpful. Never was disappointed with that dealer. All staff very helpful and friendly. that dealer. All staff very helpful and friendly. More

They completed the work I needed and found a few things that were under warranty and the completed those as well. Very happy. that were under warranty and the completed those as well. Very happy. More

I was in and out.. and even was able the negotiate the price.. The vehicle I purchased has a few defects but the dealership has agreed to make the repairs.. would recommend doing business with them price.. The vehicle I purchased has a few defects but the dealership has agreed to make the repairs.. would recommend doing business with them More

excellent service on repairing car and getting it done in a day. Also excellent job in cleaning my car inside and outside with all the winter weather it really was a mess and it looked great a day. Also excellent job in cleaning my car inside and outside with all the winter weather it really was a mess and it looked great More

Very professional service by Chris and his team on one of the coldest day of the year. I was driven home to wait while my car was being serviced and pick up when done. the coldest day of the year. I was driven home to wait while my car was being serviced and pick up when done. More