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Arlington Acura in Palatine

Palatine, IL

4.6
1,660 Reviews

1275 E Dundee Rd

Palatine, IL

60074

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1,660 Reviews of Arlington Acura in Palatine

November 10, 2021

Our Service writer Steve was very polite and explained everything clearly. One small criticism is the cashier was a bit short and not overly friendly. More

by bjdub1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Nov 10, 2021 -

Arlington Acura in Palatine responded

Thank you for the kind words for Steve and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 09, 2021

Chris Clark was very helpful in guiding me through the repair service for my Acura RDX. Very pleased with professionalism & knowledge. More

by KiaFan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Aamer Ali
Nov 09, 2021 -

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Arlington Acura in Palatine. Please don't hesitate to reach out if you need anything else.

November 08, 2021

Took my car in for routine oil change and tire rotation. They discovered a few other problems based on my concern over a rattling noise. It was diagnosed quickly and an appointment was made for me to come b More

by HOLLYLLEMANSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service
Nov 08, 2021 -

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

November 06, 2021

Thank you for selling me your car! Enjoying it to the fullest! Thank you again! More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dibashi
Nov 07, 2021 -

Arlington Acura in Palatine responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine. We look forward to having you as one of our valued customers for many more years to come!

November 04, 2021

On time and very thorough in letting me know why they recommended replacing the filters More

by arnieh22
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Nov 05, 2021 -

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2021

Trading my Acura was a great experience today. I worked with Scott who kept me informed and tolerated my questions. He was very patient with me and I’m leaving with a new Acura. I felt Scott was honest, More

by L_m_murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mattran
Nov 01, 2021 -

Arlington Acura in Palatine responded

Thank you so much for your wonderful review! We are thrilled that Scott had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Arlington Acura in Palatine!

October 26, 2021

Arlington Acura has always been an excellent dealership both from a sales and service perspective. More

by JMCARTHUR835
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mattran
Oct 26, 2021 -

Arlington Acura in Palatine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

October 26, 2021

Chris Clark was awesome and so helpful! They were great to work with and helpful. More

by PAM26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Clark
Oct 26, 2021 -

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and the rest of our team, and we look forward to working with you again.

October 26, 2021

I've been bringing my Acura vehicles here since 1988. Although I live closer to another Acura location I will drive the extra distance to have my cars serviced here. The service technicians do a great jo More

by SHARON.SPINOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Oct 26, 2021 -

Arlington Acura in Palatine responded

Sharon, Thank you for taking the time to share your thoughts on working with Aamer and our team. We're glad to hear we delivered such a great experience!

October 26, 2021

One of few dealerships that had what I wanted... to top it off, the most convenient between home and work. Thanks! More

by JT
Recommend Dealer
Yes
Employees Worked With
Steve at service desk and Justin? in finance, Samuel Dibashi
Oct 27, 2021 -

Arlington Acura in Palatine responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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