
Arlington Acura in Palatine
Palatine, IL
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1,660 Reviews of Arlington Acura in Palatine
Our Service writer Steve was very polite and explained everything clearly. One small criticism is the cashier was a bit short and not overly friendly. everything clearly. One small criticism is the cashier was a bit short and not overly friendly. More
Took my car in for routine oil change and tire rotation. They discovered a few other problems based on my concern over a rattling noise. It was diagnosed quickly and an appointment was made for me to come b They discovered a few other problems based on my concern over a rattling noise. It was diagnosed quickly and an appointment was made for me to come back to complete the work. I did not have time to wait that day. Service representative was friendly and efficient. I purchased my ACURA RDX here and have always felt good servicing the car here. I have purchased new tires, had all oil changes and tire rotations and warranty work under an extended warranty. I have never felt anyone has tried to push or sell a service I did not need. I have complete trust in Arlington Acura. More
Trading my Acura was a great experience today. I worked with Scott who kept me informed and tolerated my questions. He was very patient with me and I’m leaving with a new Acura. I felt Scott was honest, with Scott who kept me informed and tolerated my questions. He was very patient with me and I’m leaving with a new Acura. I felt Scott was honest, had a great sense of humor, and gave me a good deal! More
I've been bringing my Acura vehicles here since 1988. Although I live closer to another Acura location I will drive the extra distance to have my cars serviced here. The service technicians do a great jo Although I live closer to another Acura location I will drive the extra distance to have my cars serviced here. The service technicians do a great job and Aamer is friendly and does a great job listening to what problems your vehicle may be experiencing and lets you know what needs to be done. I also like that they let you know what other services you may need in the near future so you can plan for them. More