Arlington Acura in Palatine

Arlington Acura has taken great care of my 2009 MDX for 11 years. She’s humming right along at 190k miles. Great service and friendly, helpful staff. 11 years. She’s humming right along at 190k miles. Great service and friendly, helpful staff. More

The customer service is great and they appear to do a very thorough job, including a multi-point inspection and car wash, so I feel good about taking my car there. very thorough job, including a multi-point inspection and car wash, so I feel good about taking my car there. More

I came in for B1 maintenance and Omar Khalil was my service technician, he always does a fantastic job and is the reason I drive all the way from the city to the Palatine location! Omar demonstrates qu service technician, he always does a fantastic job and is the reason I drive all the way from the city to the Palatine location! Omar demonstrates quality customer service through effective communication skills — being clear in his communication of services being performed and meeting timelines. Aamer was the service advisor and works cross functionally well with all departments. More

Aamer was very friendly and welcoming. We went over the service needed and agreed to wait while the work was done. Aamer kept us informed of the progress which we appreciated. service needed and agreed to wait while the work was done. Aamer kept us informed of the progress which we appreciated. More

Chris in service is a rock star!! He works tirelessly under much pressure, and made me feel very welcoming and appreciated. He work is excellent! under much pressure, and made me feel very welcoming and appreciated. He work is excellent! More

As usual, the staff at Arlington Acura were courteous and professional! My tires were replaced, the car washed and particular issues explained to me with no forced pressure. I recommend them highly! professional! My tires were replaced, the car washed and particular issues explained to me with no forced pressure. I recommend them highly! More

When Jeremy is my service advisor I know he will be honest about anything that does or doesn’t need to be done and he’ll help look for a cost effective way to do it. honest about anything that does or doesn’t need to be done and he’ll help look for a cost effective way to do it. More

Always great and they treat me well.Found the problem Always great and they treat me well. Found the problem and was able to fix it in a couple of hours They know there business Always great and they treat me well. Found the problem and was able to fix it in a couple of hours They know there business More

Service is very efficient from scheduling to the actual service. The car always gets washed after the service. Jeremy is a super nice service advisor service. The car always gets washed after the service. Jeremy is a super nice service advisor More

Great customer service. It is so nice to be greeted by name when they remember you and your family. Aamer and Jeremy are the best! name when they remember you and your family. Aamer and Jeremy are the best! More