Arlington Acura in Palatine

Mark was great. He kept me updated the whole time, was upfront about what was happening, and reimbursed me when something went wrong. 10/10 upfront about what was happening, and reimbursed me when something went wrong. 10/10 More

Arlington Heights Acura Service is: Always courteous, on-time and fair. I never have the feeling that they’re trying to “up-sell” service or parts that are not necessary. I highly recommend their Servi on-time and fair. I never have the feeling that they’re trying to “up-sell” service or parts that are not necessary. I highly recommend their Service Department More

Jeremy in the service department was very knowledgable and helpful with any questions regarding my car. He kept me updated on the status of my car throughout the day and helpful with any questions regarding my car. He kept me updated on the status of my car throughout the day More

Service reps are respectful and not pushy, blending the right level of information and recommendations. They are also very respectful of your time when scheduling appointments and service. right level of information and recommendations. They are also very respectful of your time when scheduling appointments and service. More

This is the second least reliable car we have ever owned--I honestly wish we had not purchased it. After having the vehicle serviced, and speaking with the service department a few times, the vehicle owned--I honestly wish we had not purchased it. After having the vehicle serviced, and speaking with the service department a few times, the vehicle continues to misfire at random. More

Service representative was great!! He explained everything to me. Told me it was going to be done by a certain time and it was! I will continue to come back for all my service needs. everything to me. Told me it was going to be done by a certain time and it was! I will continue to come back for all my service needs. More

Brought car in for recall inspection for air bags. Inspection was done in a timely fashion. No additional work was needed. Well explained by Service Consultant. bags. Inspection was done in a timely fashion. No additional work was needed. Well explained by Service Consultant. More

Aamer always offers the best solutions and advise, he is friendly, respectful, and explains all issues in details. While Arlington Acure is not the cheapest, however I trust Aamer and hence earns my busines friendly, respectful, and explains all issues in details. While Arlington Acure is not the cheapest, however I trust Aamer and hence earns my business even if it is more expensive then other servicing companies. More

Natasha is a great sales, she helped us a lot.We had a Natasha is a great sales, she helped us a lot. We had a great day and bought our new car. My wife is happy for the new car. Natasha is a great sales, she helped us a lot. We had a great day and bought our new car. My wife is happy for the new car. More

Jeremy was extremely professional and knowledgeable as always when I service my Acura MDX at your dealership for the last 11 years. I really apricate his knowledge and honesty for the service's recommenda always when I service my Acura MDX at your dealership for the last 11 years. I really apricate his knowledge and honesty for the service's recommendations!!! More