Arlington Heights Buick GMC - Service Center

I had my car serviced at this dealership and I had an exceptionally good experience. exceptionally good experience. More

I had a difficult issue with my vehicle and the parts were on backorder for a long time which is no fault of the dealers. Although it took a while to get the parts the dealer kept me informed as there we were on backorder for a long time which is no fault of the dealers. Although it took a while to get the parts the dealer kept me informed as there were updates. It was a difficult situation but Dean Fay was patient and helped me get through it. Thanks. More

Service consultant should come to inform customer for update for whatever reasons of delay. Customer will understand if you explain to them . In my case today Aug 8 I have car check pulled in at 11.45 update for whatever reasons of delay. Customer will understand if you explain to them . In my case today Aug 8 I have car check pulled in at 11.45 (appointment time) For quick oil change and interior light not working, so until 1315 I went to the service counter to ask for the update first time ! My receipt on credit card shown at 13:51 hrs Case and point:if you have too much work load ,ask somebody for help. More

Chris was very helpful explaining what repairs were needed after I failed emmisions test the day before. My GMC Terrain was fixed in a timely manner and I passed the next day easily. I wouldn't go anyw needed after I failed emmisions test the day before. My GMC Terrain was fixed in a timely manner and I passed the next day easily. I wouldn't go anywhere else for service. More

I have always had a very positive experience at Arlington Heights Buick. The service department is top notch. Heights Buick. The service department is top notch. More

Very helpful service, very friendly staff and willing to accommodate me needing a rental for the day while my vehicle was being worked on. accommodate me needing a rental for the day while my vehicle was being worked on. More

David is a great advisor. He’s always very helpful and happy, makes people feel very welcomed. He’s always very helpful and happy, makes people feel very welcomed. More

Polite, attentive, respectful The care of my car was taken in a timely manner All questions were answered taken in a timely manner All questions were answered More

This review is for David Michael Keas (4853) His name does not appear on the service dept roster. Great experience with him today. I was passed over by another service advisor but he stepped right up t does not appear on the service dept roster. Great experience with him today. I was passed over by another service advisor but he stepped right up to the plate and the experience could not have been better. It is not a pleasant experience to somewhere and wait for anything but his professionalism made it worth the while. Also, Thanks to Shelly in sales for trying to get me a good price for my car. If I find anyone wanting to buy a Buick I will send them your way. Thanks! More

I’m very satisfied with the help of Chris Parisi. Great customer service . Thank you . Great customer service . Thank you . More