Mike Baker
Mike Baker at Arlington Heights Buick GMC
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Mike Baker

Service Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.9
326 Reviews
4.9

326 Reviews

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326 Reviews of Mike Baker

April 16, 2024

Dealership Rating
Employee Rating

Always friendly and knowledgeable. The service staff keeps you informed and makes sure you are updated. They make sure repairs are done right and charges are fair. More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay

Apr 18, 2024

Arlington Heights Buick GMC responded

Jim, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

April 16, 2024

Dealership Rating
Employee Rating

Had a noise. that seemed to be the brakes. I just wanted checked out so no damage was happening. Made the appointment for the next morning. After arriving Dean s More

by BVOHL
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay, Chris Parisi

Apr 18, 2024

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 13, 2024

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Employee Rating

Great service provided , excellent quality customer support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful More

by Spokojny84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2024

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Eliot was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 07, 2024

Dealership Rating
Employee Rating

Allie Aiello at Arlington Heights Buick went the extra mile to make sure that I was satisfied and had a great experience. I had a question about my license plate and she resolved it quickly. Her attention More

by James McElwee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristal Borges , Allie Aiello

Mar 08, 2024

Arlington Heights Buick GMC responded

Thank you so much for the amazing review, James! We're glad to hear that our team provided you with an exceptional dealership experience and went the extra mile to answer your questions. We look forward to working with you again soon! Sincerely, The Arlington Heights Buick GMC Team

March 07, 2024

Dealership Rating
Employee Rating

Always great service at Arlington Heights Buick GMC in all departments. Have used them for many year and have always be satisfied. I have not complaints. More

by BVOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

Mar 08, 2024

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

February 03, 2024

Dealership Rating
Employee Rating

Chris Parisi was great! He was there with an Estimate of what it would cost as well as how long it would take. He also kept me updated about what was going on. More

by rjwiduch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

Feb 05, 2024

Arlington Heights Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Arlington Heights Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Arlington Heights Buick GMC Team

February 01, 2024

Dealership Rating
Employee Rating

They were very helpful when I purchased my Buick Envision. They made sure I selected the best model and accessories for my needs. They also made sure I got the price I wanted. More

by janetc95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr, Michael Audino

Feb 02, 2024

Arlington Heights Buick GMC responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Arlington Heights Buick GMC Team

January 30, 2024

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Employee Rating

Arlington Buick has top-notch service! Couldn’t be happier with my new Enclave! Shelley Barr and Michael Audino were incredible to work with!! More

by Andrea Novoselsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2024

Arlington Heights Buick GMC responded

Andrea, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

December 30, 2023

Dealership Rating
Employee Rating

Chris was great! We discussed the services I needed today and then reviewed what would need to be done on my next visit. Great job! More

by Scottdkent85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , John the service porter

Dec 30, 2023

Arlington Heights Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Arlington Heights Buick GMC Team

December 19, 2023

Dealership Rating
Employee Rating

This service department is the best. Dean and Mike really take care of their customers. I highly recommend them. More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay

Dec 20, 2023

Arlington Heights Buick GMC responded

Thank you for this amazing review and shout-outs for both Dean and Mike! We really appreciate your business, Jim. Sincerely, The Arlington Heights Buick GMC Team

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