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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,066 Reviews

1,066 Reviews of Arlington Heights Buick GMC - Service Center

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May 16, 2025

This dealership is awesome! The people treat you great. Will always recommend them to anyone. More

by Sac96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Arlington Heights Buick GMC responded

Thank you for recommending Arlington Heights Buick GMC. Our team enjoys making sure our customers have a great experience.

May 14, 2025

Mike Evans met all my expectations and concisely described issues and future service needs. Thanks Mike! More

by Rick RKIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Arlington Heights Buick GMC responded

We're glad our team could meet your expectations. Thanks for choosing Arlington Heights Buick GMC.

May 13, 2025

We’re always pleased with Arlington Heights Buick GMC. Today Mark Lubrano was our service advisor. We have been helped by Mark several times in the past. He is friendly, knowledgeable, and goes above a More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Arlington Heights Buick GMC responded

We're grateful to have had the opportunity to help and glad you enjoyed working with our team at Arlington Heights Buick GMC. We hope you'll keep choosing us for your service needs.

May 13, 2025

Divide experience with customer service was on top of rating, very professional, dealing with a customer ,very patient to answer all questions and very helpful. I would love to deal with him again to sol More

by ALAALDIN SALEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Arlington Heights Buick GMC responded

Thank you for sharing your experience with our team at Arlington Heights Buick GMC. We're glad to hear they were able to assist you effectively. We wish you all the best with your vehicles.

May 07, 2025

Good experience working with Chris for a recent diagnosis. They were unable to detect the cause of the issue but had me back on the road quick. More

by Srbecker28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Arlington Heights Buick GMC responded

We're pleased to hear that our team helped get you back on the road swiftly. If you're in need of any further assistance, don't hesitate to reach out. Safe travels from Arlington Heights Buick GMC.

May 05, 2025

We dropped off with Mr. Figueroa without an appointment and he called us a couple hours later that he had already finished a factory recall. I saved his business card for my More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Arlington Heights Buick GMC responded

Thank you for your trust in Arlington Heights Buick GMC. We look forward to assisting with your future GMC service needs.

May 05, 2025

Mike Evens was great to work with and really went the extra mile to help us. He is very knowledgeable about the 2025 Buick Enclave. He solved our problem with the tire sensor and door locks. This was More

by alfelice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Arlington Heights Buick GMC responded

We appreciate your kind words about our team member's efforts and expertise with the 2025 Buick Enclave. It’s wonderful to hear that everything was handled quickly during your visit to Arlington Heights Buick GMC. Safe travels, Al and Marion!

May 01, 2025

Car was ready when promised. All issues were addressed. Micheal was very informative, professional, and polite. More

by Vdbdotthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Arlington Heights Buick GMC responded

We're glad to hear our team provided you with informative and professional service. We hope everything is running smoothly after addressing all your issues. Thank you for choosing Arlington Heights Buick GMC.

April 26, 2025

The service representative was very customer service oriented. He suggested services, as recommended by Buick, but did not push. The car was services in a timely manner. The lounge with coffee and wa More

by kenslip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Figueroa
Apr 26, 2025 -

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us. We’re glad our team made your visit enjoyable and convenient at Arlington Heights Buick GMC.

April 26, 2025

Mark is great! He was very responsive and explained everything perfectly. Will gladly be going back because of the team. More

by tlarkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Arlington Heights Buick GMC responded

We're glad to hear our team provided you with a great experience. Wishing you many enjoyable journeys ahead from all of us at Arlington Heights Buick GMC.