Arlington Heights Buick GMC - Service Center

Divide experience with customer service was on top of rating, very professional, dealing with a customer ,very patient to answer all questions and very helpful. I would love to deal with him again to sol rating, very professional, dealing with a customer ,very patient to answer all questions and very helpful. I would love to deal with him again to solve any problem with my cars with that perfect attitude. I’m perfect experience. Thank you again. Hope to see you soon. More

Good experience working with Chris for a recent diagnosis. They were unable to detect the cause of the issue but had me back on the road quick. diagnosis. They were unable to detect the cause of the issue but had me back on the road quick. More

Mike Evens was great to work with and really went the extra mile to help us. He is very knowledgeable about the 2025 Buick Enclave. He solved our problem with the tire sensor and door locks. This was extra mile to help us. He is very knowledgeable about the 2025 Buick Enclave. He solved our problem with the tire sensor and door locks. This was done in a timely manner which was great for us as we are from out of state. Thank you Mike, Al and Marion More

Car was ready when promised. All issues were addressed. Micheal was very informative, professional, and polite. All issues were addressed. Micheal was very informative, professional, and polite. More

Mark is great! He was very responsive and explained everything perfectly. Will gladly be going back because of the team. He was very responsive and explained everything perfectly. Will gladly be going back because of the team. More

The service representative was very customer service oriented. He suggested services, as recommended by Buick, but did not push. The car was services in a timely manner. The lounge with coffee and wa oriented. He suggested services, as recommended by Buick, but did not push. The car was services in a timely manner. The lounge with coffee and water was nice to have available while I waited. More

Easy to schedule. My advisor was great, he had all the details for me to make decisions about my service. They got me in quickly and had my car ready as promised. Comf My advisor was great, he had all the details for me to make decisions about my service. They got me in quickly and had my car ready as promised. Comfortable waiting area. More

Always great service great follow up and expert repairs. No complaints regardless of service advisor irs always a great experience.. Even when there are unexpected repairs and costs No complaints regardless of service advisor irs always a great experience.. Even when there are unexpected repairs and costs More

Friendly, fast service appointment. And, first service for oil and tire rotation is free after buying a new truck And, first service for oil and tire rotation is free after buying a new truck More

Michael greeted me at the counter while I explained my problem for coming in for service. He graciously took care of my problem, while honoring my policy's benefits. My Buick was taken care in less than problem for coming in for service. He graciously took care of my problem, while honoring my policy's benefits. My Buick was taken care in less than an hour, and I was able to drive away safely. More