Arlington Heights Buick GMC - Service Center

Very friendly staff when I arrived for safety recall on my 2012 Buick. Brian was quick to get me checked in and get the work started. The work was completed quicker than expected, which was pleasant surpri my 2012 Buick. Brian was quick to get me checked in and get the work started. The work was completed quicker than expected, which was pleasant surprise. More

Fast friendly service; very professional, outgoing staff, ready when I drove my car in for the service appointment ready when I drove my car in for the service appointment More

Was referred to AH Buick/GMC from another GM dealer due to their service expertise with Pontiac vehicles. The convertible roof and trunk was inoperable on my 2007 Pontiac G6. Service Consultant Keas listen to their service expertise with Pontiac vehicles. The convertible roof and trunk was inoperable on my 2007 Pontiac G6. Service Consultant Keas listened to my service issues and was able to present several options for me to consider. Bottom line the part that needed to be replaced was no longer available but after consulting with Service Tech Efrain a solution was reached that allowed me to use the trunk. I am truly relieved that a solution was found. During the repair, I was kept abreast(David)of progress and even met with Service Tech Efrain to view the complexity of the repair. I thank both David and Efrain for their patience, knowledge and creativity to solve what was an insolvable repair issue. A sincere and heartfelt THANK YOU. Peter T. More

Great service overall and great help with a loaner being delivered even to our house! delivered even to our house! More

Have been going to this dealership for a long time now. No disappointment. Brian in service is awesome. He is understanding and willing to help you out any way possible. Brian told me that it was going to No disappointment. Brian in service is awesome. He is understanding and willing to help you out any way possible. Brian told me that it was going to be a 90 minute wait time. But I got out in 62 minutes!! Thats awesome!! Thank you!! Everyone go see Brian for any service needs. More

I had to take my terrein for service and Chris was very helpful and made sure everything was resolved. helpful and made sure everything was resolved. More

Chris was right there and knew just what to do. Good guy to work with! Good guy to work with! More

We received prompt and excellent service from the time we called to make appointment, to dropping off our car, to updates next day. Service Department diagnosed the problem and had our car repaired and ready called to make appointment, to dropping off our car, to updates next day. Service Department diagnosed the problem and had our car repaired and ready for pick-up the next day. Appreciate the quick service. More

Always a good experience with this dealership, never any gray areas of explaining what’s wrong with the truck and how it’ll be serviced. gray areas of explaining what’s wrong with the truck and how it’ll be serviced. More

Friendly and accomodating. The service was efficient. They have an excellent WiFi connection at the waiting area. The service was efficient. They have an excellent WiFi connection at the waiting area. More