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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,043 Reviews

1,043 Reviews of Arlington Heights Buick GMC - Service Center

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May 16, 2019

Prompt professional service. I have had my Buick automobiles serviced at Sullivan Buick GMC for 8 years, and with Mike Baker for 19 years. They have always been sensitive to my n More

by F-DAWSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Geoff Sulkowski
May 16, 2019 -

Arlington Heights Buick GMC responded

Thank you for the glowing review! Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Dan Szwec, General Sales Manager

May 15, 2019

Excellent customer service. .I drive a long way to go to Sullivan. Mike Baker cares about his customers. Service at check out also excellent, however did't get her name. More

by MAXKAY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Geoff Sulkowski
May 16, 2019 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review and for traveling to Sullivan Buick GMC from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Sincerely, Dan Szwec, General Sales Manager

May 15, 2019

Pleasant and efficient At 88 years old i don't drive very much anymore but it's more important than ever that when I do I know my car will be in top running condition. i do More

by PLAYART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sulkowski, Toby Brown
May 16, 2019 -

Arlington Heights Buick GMC responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Let us know if we can help with anything else. Sincerely, Dan Szwec, General Sales Manager

May 15, 2019

GMC Yukon Repair Sullivan service department is excellent! This is my second time servicing my car here and they always do an amazing job! They treat me better than More

by DCASHMAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
May 16, 2019 -

Arlington Heights Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Sullivan Buick GMC's Service Department. Sincerely, Dan Szwec, General Sales Manager

May 15, 2019

Victor the service tech was totally awesome. Victor arranged for a loner car and made sure it was there when I needed it. My car is now working properly because Sullivan takes care of me. More

by CSHERMAN7474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Gomez
May 16, 2019 -

Arlington Heights Buick GMC responded

Thank you for the glowing review! We appreciate Victor, as well as the rest of our staff and we, are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Drive safely! Sincerely, Dan Szwec, General Sales Manager

May 14, 2019

Great service, advise and explainations. The service representative was very knowledgeable and concerned I assisting me in getting my car fixed as fast and efficiently as possible. The tech More

by CBROZEK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Mostaccio, Victor Gomez, Geoff Sulkowski, Jeremy Woolley
May 15, 2019 -

Arlington Heights Buick GMC responded

Thanks so much for taking the time to write this review! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Dan Szwec, General Sales Manager

May 14, 2019

great service at sullivan As always service at Sullivan's was great! Everyone was professional and friendly. If anything, I shouldn't have to complete an essay here when a few More

by TIMOB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Sulkowski
May 14, 2019 -

Arlington Heights Buick GMC responded

Thanks for the nice review! We really appreciate this feedback. It was our pleasure doing business with you. Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Great, friendly service as always. Geoff did a fantastic job! He was friendly and direct. I always feel like I am taken care of when I go to Sullivan. Thanks! More

by ADAM.SHORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sulkowski
May 14, 2019 -

Arlington Heights Buick GMC responded

Thanks, Adam! We strive to provide the best service possible and I’m glad Geoff was able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Drive safely! Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Very friendly and courteous The service department is wonderful from initiating your appointment to servicing my vehicle. Everyone was very friendly and let me know what they we More

by CAROLE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Gomez
May 14, 2019 -

Arlington Heights Buick GMC responded

Thank you very much for writing us a review, Carole! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with the team to ensure we continue to provide the same level of service for all of our customers. Take care! Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Reliable Always confident I will receive friendly, excellent service.Been a customer since I purchased my car at this dealership. Will continue to do business More

by PONDERER4552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sulkowski
May 14, 2019 -

Arlington Heights Buick GMC responded

Thank you for sharing your feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Dan Szwec, General Sales Manager

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