Armory Chrysler Jeep Dodge Ram FIAT of Albany

The vehicle I purchased has multiple damages that I did not notice first glance and manager admitted to knowing of them but still tried to state the vehicle was fairly priced with the damages included whic not notice first glance and manager admitted to knowing of them but still tried to state the vehicle was fairly priced with the damages included which was not accurate. I had mentioned this to the manager and he was not even trying to listen to me and automatically became defensive and dismissive. The manager agreed to pay half of one of the pieces the vehicle was missing and in the conversation stated well you can just pick up your mats and we do not have to consider the piece. That is not how a manager should conduct himself. I could have purchased the piece myself it's more the principal. I Wouldve paid more for a vehicle if I did not have to worry about the repairs after a purchase and felt as if I was deceived by your organization being that it was not mentioned first hand. On a good note, your salesman Jason was great. More

It’s a beautiful dealership, great staff, excellent place to purchase a new or pre owned vehicle. to purchase a new or pre owned vehicle. More

My New Jeep electrical problem check engine light goes on and brought it in for service but they could not figure it for 2 nights (8/8 & 8/9) they kept it and never gave me a loaner car as warranty states pl and brought it in for service but they could not figure it for 2 nights (8/8 & 8/9) they kept it and never gave me a loaner car as warranty states plus had to rent a car for 2 days paid out of pocket $$240. No reimbursement & told nothing they could do. More

My service team always takes care of me. I continue to return because I trust Paul Cassala, Bill Comtois, and Jesse Cramer I continue to return because I trust Paul Cassala, Bill Comtois, and Jesse Cramer More

Paul was great even though I had to return the next day to make sure the fix was working. to make sure the fix was working. More

First oil change never put the reminder sticker for next oil change, never cleared the oil change needed on screen, never noticed it was in kilometers instead of mileage. I realized after my second oil chan oil change, never cleared the oil change needed on screen, never noticed it was in kilometers instead of mileage. I realized after my second oil change & told them . They had to notify jeep dealer to change the Milage both times on the paperwork that was done More

They are always great. Get me in and out and the car is always in tip top shape. Get me in and out and the car is always in tip top shape. More

Good service and caring reps at desk. My recall was ordered and installed free of charge and I got an oil change that was reasonable and included a 15 point checkup. My recall was ordered and installed free of charge and I got an oil change that was reasonable and included a 15 point checkup. More

Our salesman, Jason Rivers, and the financial manager were both excellent. It made our truck buying experience great with no stress. were both excellent. It made our truck buying experience great with no stress. More

The sale was very relaxed. Brian added the personal touch that was refreshing. It was a very good representation for Armory. Brian added the personal touch that was refreshing. It was a very good representation for Armory. More