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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,124 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,124 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

April 02, 2024

I had a good experience from the moment I walked on the door everyone was professional and my service was completed in a timely manner More

by mrdrowne
Recommend Dealer
Yes
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Apr 02, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

April 02, 2024

The dealership is great. I won't go anywhere else for service. I will keep going to armory as long as Paul is there as he is so caring and knowledgeable. More

by MARTONEE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul, he is fantastic
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Apr 02, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Paul here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

April 02, 2024

She made me feel comfortable, helped get me get financing and talked me through the process. I appreciated working with another woman during the experience More

by Kellie
Recommend Dealer
Yes
Employees Worked With
Erika
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Apr 02, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review, Kellie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

April 02, 2024

Excellent Everything was good no issues. Vehicle was ready when promised. Advisor was fantastic! Thank you More

by Tim G.
Purchase Time
Recommend Dealer
Yes
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Apr 03, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Tim, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Armory Customer Relations Team

April 01, 2024

Dealers awesome service not so good . .reset of codes is not a fix had to reschedule another appointment ... More

by Dcaprood
Recommend Dealer
No
Employees Worked With
Service
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Apr 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Armory Customer Relations Team

April 01, 2024

Awesome sales team quick and efficient will work with you to make a sale,go out of their way to make happen More

by Dcaprood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
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Apr 01, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

April 01, 2024

It’s always a pleasure dealing with Armory. Peter worked hard to make a deal that worked for me without pressuring me. More

by jasonpaddock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Backlund
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Apr 01, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Jason: It's fantastic to hear that Peter provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

April 01, 2024

Service itself was professional, efficient, & expedient. The dealership should bring back the great coffee it USED to offer including Mochachino from Chris's Coffee. The competing Chevy dealership-DeNooyer More

by MAMALKONI
Recommend Dealer
Yes
Employees Worked With
Erica & Nick
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Apr 01, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

April 01, 2024

I had excellent service in the service department, and have patronized them for years. bye More

by resand
Recommend Dealer
Yes
Employees Worked With
Erica, and Paul, and AJ
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Apr 01, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

March 31, 2024

Brian, the salesman and everyone on the sales part or super the service department is horrible. No one ever answers the phone nor if you leave a message nobody calls you back service after the sales is i More

by harleyrider1223
Recommend Dealer
No
Employees Worked With
Brian Walts
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Apr 03, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Armory Customer Relations Team

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