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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,118 Reviews

960 Central Ave

Albany, NY

12205

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1,118 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

April 01, 2024

Service itself was professional, efficient, & expedient. The dealership should bring back the great coffee it USED to offer including Mochachino from Chris's Coffee. The competing Chevy dealership-DeNooyer More

by MAMALKONI
Recommend Dealer
Yes
Employees Worked With
Erica & Nick
Apr 01, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany, we look forward to having you as a valued customer for many years to come! Best Regards, Armory Customer Relations Team

April 01, 2024

I had excellent service in the service department, and have patronized them for years. bye More

by resand
Recommend Dealer
Yes
Employees Worked With
Erica, and Paul, and AJ
Apr 01, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

April 01, 2024

Dealers awesome service not so good . .reset of codes is not a fix had to reschedule another appointment ... More

by Dcaprood
Recommend Dealer
No
Employees Worked With
Service
Apr 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Armory Customer Relations Team

March 31, 2024

Brian, the salesman and everyone on the sales part or super the service department is horrible. No one ever answers the phone nor if you leave a message nobody calls you back service after the sales is i More

by harleyrider1223
Recommend Dealer
No
Employees Worked With
Brian Walts
Apr 03, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Armory Customer Relations Team

March 30, 2024

Matt (my salesman), Jason (used car manager) and Evan (finance) were all fantastic. They answered all my questions. We went on many test drives to ensure the vehicle I chose was the right one for me. The More

by TSIMMONS416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Jason and Evan
Mar 31, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Armory Customer Relations Team

March 30, 2024

It was a real pleasure doing business with your company and the team was great and very professional and efficient. Thank you More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 31, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Brenda, and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

March 29, 2024

Customer service was excellent. Just concerned with availability of rental vehicles. If I paid for a warranty which covers a loaner vehicle. There should be one available or the Cus More

by Cabailey77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Idr
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Armory Customer Relations Team

March 29, 2024

In for recall, was done quickly. Recall was repairs quickly and efficiently, I was happy with the experience. Service manager was great More

by GregS
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Greg, and look forward to your next visit. Best Regards, Armory Customer Relations Team

March 29, 2024

All were good! Brian was good Guy in finance was helpful after a horrible experience with a used vehicle. More

by Tpcamry2001
Recommend Dealer
Yes
Employees Worked With
Alexis was great. Aj was helpful. A few key points in communication could have been better.
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

March 29, 2024

Paul was really helpful an gracious about my issue. He was consistent with me by following up with updates about my issue. Paul was really good about getting back to me in a timely manner and getting m More

by GUYANESEGURL28
Recommend Dealer
Yes
Employees Worked With
PAUL and he was amazing!!!
Mar 30, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

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