Armory Chrysler Jeep Dodge Ram FIAT of Albany

Dropped off Tuesday night for Wednesday appointment. Told parts were in stock Wednesday did not get Jeep back till Friday. Whole adventure from trying to book service to communication and picking up Jee Told parts were in stock Wednesday did not get Jeep back till Friday. Whole adventure from trying to book service to communication and picking up Jeep needs major improvement. Maybe more people at dealership More

Very helpful in guiding us to get the best deal. We were considering buying but he outlined the benefits of leasing. Got us the exact car we wanted. Great experience. We were considering buying but he outlined the benefits of leasing. Got us the exact car we wanted. Great experience. More

Good experience Erica made the service fast and was pleasant to deal with. She checked in with me as I waited and let me know my vehicle was almost ready. pleasant to deal with. She checked in with me as I waited and let me know my vehicle was almost ready. More

I'm totally impressed with your service advisor Marlon Hardie. Although your business is very busy Marlon always takes the time to talk to me about my concerns and thoroughly explains everything to me. I Hardie. Although your business is very busy Marlon always takes the time to talk to me about my concerns and thoroughly explains everything to me. I feel like he really listens and cares about me and the service my vehicle is having and/or needing. Marlon is THE BEST!!! More

He was very polite direct and gave us the options to have the work done that was needed . Turn around Time was correct . Ty the work done that was needed . Turn around Time was correct . Ty More

Time wasted. Spent entire day there after arriving when they opened. Came to terms with 20 minutes then just hours of sitting around waiting. No communication as Spent entire day there after arriving when they opened. Came to terms with 20 minutes then just hours of sitting around waiting. No communication as to how long it would take. Kids were very upset. More

Liked it better when it was owned by the previous owner. I was good friends with the previous owner. I was good friends with the previous owner. More

Super easy everything is taken care of eveytime I come in Will tell everyone about it Will tell everyone about it More

Paul was great, very accommodating and helpful. Your phone system is useless. A human never answers. I had to actually drive to the dealership two times to make two appointments. Your phone system Your phone system is useless. A human never answers. I had to actually drive to the dealership two times to make two appointments. Your phone system says to text or leave a message, I have never heard back from anyone. Last time I'll drive there to make an appointment, too many other places to get repairs done. More

xxxx poor service when it comes to bringing vehicle in. Having to physically come into the dealership to schedule an appointment is unacceptable Having to physically come into the dealership to schedule an appointment is unacceptable More