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Armory Chrysler Jeep Dodge Ram FIAT of Albany

Albany, NY

4.1
1,120 Reviews
Call Dealership (518) 704-6897

960 Central Ave

Albany, NY

12205

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1,120 Reviews of Armory Chrysler Jeep Dodge Ram FIAT of Albany

November 06, 2024

2.5 hours for oil change and inspection with an appointment.. I can drive thrue other places in 30 minutes More

by KATHY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Girl who checked me out was good
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Nov 08, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Kathy, I apologize for the long wait during your appointment. We aim to provide efficient service and it's clear we fell short this time. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 06, 2024

Great experience buying a car. Billy was great. No pressure. Very patient and informative. Great help getting the Jeep that every other dealership said was not possible to get. I h More

by HANNIBAL8494
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
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Nov 07, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for sharing your experience! We’re so happy to hear that Billy made the car-buying process easy, stress-free, and enjoyable for you. It's great to know he was able to help you get the Jeep you wanted, especially when others said it wasn’t possible! 😊 Enjoy every adventure in your new Jeep, and we’re always here at Armory CDJR of Albany if you need anything. Thanks again for the kind words!

November 05, 2024

Paul always greets me and provides perfect info regarding my service. Paul has been excellent for years. More

by spinosalj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cassala
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Nov 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're delighted to hear that Paul consistently provides you with excellent service at Armory Chrysler Dodge Jeep Ram Fiat of Albany. Thank you for your continued trust and support! We look forward to serving you again soon!

November 04, 2024

Made an appointment 2 days in advance for oil change and tire rotation still took 2hrs and the 21 point inspection still has not been completed. 25 years At Armory it’s getting real bad More

by sleursl68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Nov 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm sorry to hear about your recent experience with us. We strive for efficiency and thoroughness, so it's disappointing that we fell short during your visit. Please reach out if you'd like to discuss this further or have any unresolved concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 04, 2024

Great communication, nice facilities. Service very timely. I look forward to my next appointment soon and to get alignment taking care of. They have a machine that checks it when drive th More

by lljay121904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your experience with us at Armory CDJR of Albany! We're glad to hear that our communication and facilities met your expectations. We look forward to seeing you again soon for your alignment service!

November 03, 2024

Top notch! They have always met expectations, friendly and helpful. Waiting area is clean and comfortable! Car is ready in the time frame they give More

by BTRIMMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist, Lisa Stewart
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're delighted to hear that our team at Armory CDJR of Albany consistently meets your expectations and provides a comfortable experience. Thank you for highlighting the clean waiting area and timely service, too. Our team is here to assist you with anything else in the future. Drive safe!

November 03, 2024

right Ooh ee ooh ah ah ting tang walla walla bing bang Ooh ee ooh ah ah ting tang walla walla bang bang Ooh ee ooh ah ah ting tang walla walla bing bang Ooh ee ooh ah ah ting tang walla walla bang More

by wkeal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Crist
Report | Print
Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We absolutely love this! Thank you for the musical review. It put a smile on our faces! 😊 We’re so glad you had an experience worth singing about. If you ever need anything, feel free to drop us a beat...or a message. Thanks for brightening our day at Armory CDJR of Albany!

November 02, 2024

The dealership over all has been satisfactory in regard to any and all repairs or updates for my Jeep. More

by lovemyjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hardy, Paul, Caitlyn, Nick Mackay
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Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the positive feedback! We’re glad to hear you’ve had a satisfying experience with us for your Jeep's repairs and updates. We're here at Armory CDJR of Albany whenever you need us. Happy driving!

November 02, 2024

Great service and nice customer service, nice waiting area, kept apprised of service status always More

by robertrochette138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Rucker
Report | Print
Nov 04, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Robert, for the great feedback! We’re glad you enjoyed the service and waiting area, and we’re always happy to keep you in the loop on your vehicle’s status. Looking forward to your next visit at Armory CDJR of Albany!

November 02, 2024

Unable to resolve a starting issue for a 2004 Chrysler Crossfire. Car was purchased there. More

by BONKOSKI
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Nov 05, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi, I'm very sorry to hear you're still having an issue with starting your Crossfire. At your earliest convenience, please contact me directly at craigcolangelo@armoryauto.com so that I may better assist you and resolve this as quickly as possible. Thank you, Craig Colangelo Service Manager

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