Armory Chrysler Jeep Dodge Ram FIAT of Albany

Can't return a phone call To make a long story short, I bought a Chrysler 200 (love it) and turned in a 2000 Ford Explorer. Christian said he would take care of turning in the To make a long story short, I bought a Chrysler 200 (love it) and turned in a 2000 Ford Explorer. Christian said he would take care of turning in the plates of the Explorer and then plates disappeared. A month later received insurance bill to find I'm still paying for old car. Called dealership numerous times without getting anyone to return my calls. Spoke to "Nick" from Armory's DMV department and he stated since I was the last person to SEE the plates on the vehicle and and he hadn't see the plates on the vehicle, it was my responsibility to correct the matter. Took over two months to rotate through 6 different people (no one returning my calls) to end up with a very rude and condescending "Nick". Contacted Chrysler about the whole thing. They said that their concern was the car and not what the dealership did but the manager of sales Al Russo would contact me. Mr. Russo e-mailed me to call him. I did and he NEVER RETURNED MY CALL. Continued to pay insurance on Explorer for 2 months after I bought the Chrysler. More

New Car Experience The 2014 Jeep Grand Cherokee is the fifth car we have purchased from Armory Garage. We are retired and find that the cars today are technically challe The 2014 Jeep Grand Cherokee is the fifth car we have purchased from Armory Garage. We are retired and find that the cars today are technically challenging. Harry Roselan went out of his way to carefully explain the details and operation of all the options. The car was ordered from the factory will the options we wanted. Six weeks later, we took delivery of the car. Again, Harry went over, in detail, all the features and operation of the Jeep. It is only our second day with the car and we could not be happier. More

Great Experience My budget was really tight and Kyle helped me find a quality vehicle for a good price that was a great fit for my family. My budget was really tight and Kyle helped me find a quality vehicle for a good price that was a great fit for my family. More

Was Sold OUT From Under Me. On Thursday night made an appointment with Patricia to test drive a Charger,told her the exact one I wanted, would bringing my car in for trade in ap On Thursday night made an appointment with Patricia to test drive a Charger,told her the exact one I wanted, would bringing my car in for trade in appraisel while I test drove. She said the car would be waiting out front when I arrived. I agreed, said I would be there between 1-2pm Saturday, If I was going to be late I would call her. I arrived at 1:15pm, No white Charger was pulled up out front. Went inside, meet with Patricia, she said Ron would be with us shortly. We went outside to wait(about 10 min.) Ron came out and informed us that they had sold the car, but had a demo he would sell us. NO THANK YOU. They were quite eager for me to make the appointment, (which I was going to by the car), But they didn't have the courtesy to call me and say someone else is interested can you come in sooner. No Just sold it right out from under us. Very poor customer Service!! More

Above and Beyond We cannot say enough good things about Ben Nyahay. Ben went above and beyond to help us with our purchase. Ben is so pleasant and so intelligent. We cannot say enough good things about Ben Nyahay. Ben went above and beyond to help us with our purchase. Ben is so pleasant and so intelligent. He made sure we arrived at the price we could afford and the package that we wanted and he did this within a reasonable period of time. We appreciate Ben's honesty, knowledge and efforts to help us with our new vehicle purchase. Thank you Ben. Rose and Dave More

A wonderful experience at Armory Garage Shopping for a new Jeep at Armory Garage was an absolute pleasure ! Harry Roselan is a true professional, and he handled the entire process with an e Shopping for a new Jeep at Armory Garage was an absolute pleasure ! Harry Roselan is a true professional, and he handled the entire process with an excellent attitude and a very knowledgable range of experience. Patricia Father is also terrific, as she helped me whenever I requested any information. I recommend Armory Garage without any hesitation, as Harry and the entire staff made the transaction easy, honest, and a rather enjoyable experience. Thank You all very much ..... my family and I are looking forward to the years ahead in our new 2014 Jeep Grand Cherokee Limited. More

Very Happy Went to Armory wanting a good deal on a left over 2013 Dodge Dart, and left with a GREAT deal on my Dodge Dart. Thanks to Harry Roselan and Armory Gar Went to Armory wanting a good deal on a left over 2013 Dodge Dart, and left with a GREAT deal on my Dodge Dart. Thanks to Harry Roselan and Armory Garage. More

Great Experience My fiancé's car died a few weeks ago so we needed a new (to us) vehicle. We went over to Armory Garage and met with Steve Nagor. He could have basical My fiancé's car died a few weeks ago so we needed a new (to us) vehicle. We went over to Armory Garage and met with Steve Nagor. He could have basically sold us anything, but instead he helped us find the right vehicle for us. He was not only very friendly but very informative and responsive. Instead of rushing us into a sale he actually slowed us down a bit (which we needed) so that we ended up with the best vehicle for us. We ended up getting a used 2011 Jeep Grand Cherokee. We have been driving it around for the past few weeks and we absolutely love it, everyone thinks we bought it new! I would whole heartedly recommend Armory Garage (and Steve, thanks Steve!) to anyone looking for a new or preowned vehicle. More

content specialist Kiel was great, he worked hard and kept his word. I got what I wanted and with the payments I wanted I would definitely return. Kiel was great, he worked hard and kept his word. I got what I wanted and with the payments I wanted I would definitely return. More

Armory Review The staff at the Armory Garage were friendly and very helpful. They worked on my car immediately and explained exactly what I needed to repair. The staff at the Armory Garage were friendly and very helpful. They worked on my car immediately and explained exactly what I needed to repair. More