Armory Chrysler Jeep Dodge Ram FIAT of Albany

Price of car was good the team worked hard to get the numbers where I wanted them! Had seen the car in the body shop and was told it was going to look great everything would be taken care of. On the day numbers where I wanted them! Had seen the car in the body shop and was told it was going to look great everything would be taken care of. On the day of delivery had several issues roof was not sanded or painted, drivers door would not shut all of the way and a twelve inch scuff mark that looks like just needs a buffing. They said it would be on us to fix those things. Kyle and ultimately Joe took care of the biggest issues and at that point I was very disappointed. A scuff mark on a new vehicle is bad for word of mouth advertisement first thing people point out is that scuff and when the story plays out the other person always says it won't even cost them anything other then the cost of running the buffer! On top of that the previous owner had a dog and the the detail department hastily gave it a once over and there was still dog hair and a funny smell which we took care of. Overall price was great in fact it was dead on! face to face customer service dead on where it needed to be. Just hard pressed to tell people it was a GREAT experience with the hassle to get major issues addressed and then to not have a minor problem like a buff resolved. Highly satisfied customers are proven to spend upwards of 42% more on the next purchase gentleman! More

Dave Ramon is a true gentlemen. A man who puts the customer first. It was a pleasure to do business with him. Joe Vida in finance also worked hard to get our payments to where we wanted them to be. customer first. It was a pleasure to do business with him. Joe Vida in finance also worked hard to get our payments to where we wanted them to be. Very honest and professional people. More

On Sunday I met with Paul McGrath to discuss the possibility of purchasing a new vehicle. Paul was very friendly, knowledgeable, and willing to help me along the way. His customer service was top no possibility of purchasing a new vehicle. Paul was very friendly, knowledgeable, and willing to help me along the way. His customer service was top notch. When I'm interested in making my next purchase I will purchase another vehicle from Paul McGrath. Service with a smile is hard to come by these days. His pleasant and upbeat attitude made my experience a pleasant one. I would highly recommend him to friends and co-workers in the future. My husband and I enjoy our new vehicle. Thanks Paul for your outstanding customer service. Sincerely, Silena Dickson More

WENT TO ARMORY FIAT , DAVID RAMONES WAS OUR SALES PERSON .. HE SPOKE SPANISH WITH MY WIFE AND THAT WAS IT... WE BOUGHT THE CAR ...DAVID R. IS SUCH A NICE PERSON TO WORK WITH ..AND JOHN IN FINANCE.... PERSON .. HE SPOKE SPANISH WITH MY WIFE AND THAT WAS IT... WE BOUGHT THE CAR ...DAVID R. IS SUCH A NICE PERSON TO WORK WITH ..AND JOHN IN FINANCE....WOW HE GOT THE DEAL DONE IN NO TIME ..........GREAT TEAM WORK AND A GREAT CAR ......THANK YOU BOTH SO MUCH.......... YOUR THE BEST.... THE BONGIORNO'S More

This is the second vehicle purchased from Paul McGrath. He is very knowledgeable about the product, fair in his price negotiation and DOES what he says will be done. You don't waste time with Paul as you d He is very knowledgeable about the product, fair in his price negotiation and DOES what he says will be done. You don't waste time with Paul as you do with other salesman.The car looked brand new when we picked it up. Both vehicle purchases were a very pleasant experience and we will come back to Paul the next time we are looking for a car. More

I went looking for a larger truck than I presently owned. Paul showed me the units they had on the lot, discussed details of towing capacity, power and longevity. He answered all but a few questions and foun Paul showed me the units they had on the lot, discussed details of towing capacity, power and longevity. He answered all but a few questions and found me answers for those he didn't know off hand. He was easy to contact and called me on schedule. I'd call him again, a very stress-free experience from my side. More

Dealing with Paul McGrath was a pleasure, he was very professional and knowledgeable. When I picked up the vehicle it was a very smooth transaction and i was in and out of the dealership in no time. joe professional and knowledgeable. When I picked up the vehicle it was a very smooth transaction and i was in and out of the dealership in no time. joe Vita went above and beyond finding a bank and an Interest rate to fit my budget I would highly recommend both of them. More

Our experience with Paul McGrath and Joe Vita was one of the best I have ever experienced at a dealership. Most car salesman are nothing but pushy, game playing jerks, but not Paul McGrath he was very frie the best I have ever experienced at a dealership. Most car salesman are nothing but pushy, game playing jerks, but not Paul McGrath he was very friendly and there was no pushiness or game playing just a very positive experience. Also when it came to working the deal Joe Vita is the best. Very helpful and very pleasant to do business with. Thanks Paul and Joe for making what would have been a very negative chore into a very positive day. More

Working with Ramon was an enjoyable experience. He made selecting a car very simple and easy. I am confident that we made the right decision and would recommend his services to others. selecting a car very simple and easy. I am confident that we made the right decision and would recommend his services to others. More

Kyle made the sale quick and easy. And after I picked up my ram he called to make sure the vehicle was operating fine. The vehicle was actually still pulling to the right so he set up a service appt. For me my ram he called to make sure the vehicle was operating fine. The vehicle was actually still pulling to the right so he set up a service appt. For me. More