Arnie Bauer Buick GMC Cadillac - Service Center

very willing to help out with my problem. Fixed my car very fast. I was very appreciative. Will come again if a new problem arises. very fast. I was very appreciative. Will come again if a new problem arises. More

My recently purchased, previously owned vehicle had wheel locks that weren't accompanied with the wheel lock key. I needed the locks removed and replaced with lugs that the service writer thought he should o locks that weren't accompanied with the wheel lock key. I needed the locks removed and replaced with lugs that the service writer thought he should offer to SELL me!!! To my surprise someone else in the service dept. made the decision to overwrite his misguided decision on my behalf. THANKS FOR BEING CONSIDERATE!!! More

Brought truck in for a couple recalls. Mike had everything set up for me and had me in and out without a hitch and took care of what was needed. Great service! everything set up for me and had me in and out without a hitch and took care of what was needed. Great service! More

I can’t say enough about their service team They are exceptional. The services are professional and excellent I would recommend this dealership based on the service team alone exceptional. The services are professional and excellent I would recommend this dealership based on the service team alone More

It’s great dealership in Matteson Illinois every time come there greeted with a smile they let me know anything my car needs and when it’s do 🙂 come there greeted with a smile they let me know anything my car needs and when it’s do 🙂 More

I am returning my car today for the 3rd time for the same issue and they usually don't have a loaner the inconvenience is an issue issue and they usually don't have a loaner the inconvenience is an issue More

Welcoming and efficient! Enjoyed speaking with sales consultant Alexis Malecha. Will return to dealership after visiting auto show. Purchased our Yukon XL from dealership. Interested in the Envision P consultant Alexis Malecha. Will return to dealership after visiting auto show. Purchased our Yukon XL from dealership. Interested in the Envision Premium II. More

I am very pleased with Arnie Bauer. I am so pleased that Arnie Bauer takes the time to listen to my concerns and get my vehicle repaired. I am always under time constraints since I drive I am so pleased that Arnie Bauer takes the time to listen to my concerns and get my vehicle repaired. I am always under time constraints since I drive grandkids to and from schools and after school activities. Mike Werner has been the service tech I deal with and he always understands this and is able to accommodate me. For sales and service they are the BEST! More

My car service center! My current car, Encore, is the 3rd vehicle I have purchased from this dealership. When I need service I always come here because of the great customer My current car, Encore, is the 3rd vehicle I have purchased from this dealership. When I need service I always come here because of the great customer service including answering my questions and giving me explanations that I can understand. More

Bill is caring personable and definitely works hard to get your vehicle out to you in a timely manner Always sees that I’m taking care if get your vehicle out to you in a timely manner Always sees that I’m taking care if More