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Arnie Bauer Buick GMC Cadillac - Service Center

Matteson, IL

4.3
1,470 Reviews

1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center

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April 13, 2019

Very professional, good time in and out The work is professional , curious and inform you what's going on with your car let you know your opinions to take the best care of your car. More

by SR.JESSECOBB9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Angie Chalmers, James Brown, David Brdar, Alex Cleetus, David Becker
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2019

Repair Great customer service.... prices kinda high... nice on the phone and very clean service department. Times scheduled... was great and customer serv More

by Saturn2008$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My husband talked to them.... no name I just picked up
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 12, 2019

Brake repair. After having my brake repaired at another well known auto parts and service store first my truck drove and sound worst than I brought it in. So after More

by Stuluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Henry Horton
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

April 12, 2019

Service issue resolved quickly Mike and Joe along with the mechanics worked quickly to get me back on the road without missing a beat. Everything from my initial call to set up serv More

by MHayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner and Joe Gromala
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We hope you have a great day!

April 11, 2019

great service personnel are great help to solve problems and are always their to help. If they don,t know the answer to your question they will find someone More

by harveymazur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

April 10, 2019

very good experience So far so good. Been treated very good at this dealership. Had to order parts so issue is not fixed yet but they are nice and very proffesional. More

by ZAP5250
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 09, 2019

Always respectful everyone They try hard to please you. Great customer service good coffee someone's always there to greet you and ask you what you're there for I believe Arnie More

by Derrick Collins 1 2 3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 08, 2019

Body shop Excellent body work. It was done in a very timely manner. I highly recommend this body shop! Very professional work. Easy to work with. Very reaso More

by Buck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tobey Novack
Apr 10, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!

April 08, 2019

The Way A Service Experience Should Be I took my Cadillac in for service and requested a loaner vehicle while it was in. I worked with Mark Diehl, who handled the details exceptionally w More

by GRANT9123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl,, Greg Parker
Apr 10, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC

April 07, 2019

Check Engine light The Service Department checked out the problem and explained that the battery was failing. They were courteous and efficient and returned the car to m More

by MDCOGHLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold
Apr 10, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

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