Arnie Bauer Buick GMC Cadillac - Service Center
Matteson, IL
1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center
Very professional, good time in and out The work is professional , curious and inform you what's going on with your car let you know your opinions to take the best care of your car. The work is professional , curious and inform you what's going on with your car let you know your opinions to take the best care of your car. More
Repair Great customer service.... prices kinda high... nice on the phone and very clean service department. Times scheduled... was great and customer serv Great customer service.... prices kinda high... nice on the phone and very clean service department. Times scheduled... was great and customer service on all ends were great. More
Brake repair. After having my brake repaired at another well known auto parts and service store first my truck drove and sound worst than I brought it in. So after After having my brake repaired at another well known auto parts and service store first my truck drove and sound worst than I brought it in. So after taking it back twice more they replaced the parts so and still couldn't solve the problem, so I went to Arnie Bauer and of course they fixed it so my truck is sounding and driving just like it should so I'm happy. More
Service issue resolved quickly Mike and Joe along with the mechanics worked quickly to get me back on the road without missing a beat. Everything from my initial call to set up serv Mike and Joe along with the mechanics worked quickly to get me back on the road without missing a beat. Everything from my initial call to set up service, to dropping off my car with Mike, quickly acquiring parts by Joe, to final payment and pickup was seamlessly handled by Arnie Bauer staff. Thanks Mike and Joe, your hard work is appreciated. More
great service personnel are great help to solve problems and are always their to help. If they don,t know the answer to your question they will find someone service personnel are great help to solve problems and are always their to help. If they don,t know the answer to your question they will find someone who can. More
very good experience So far so good. Been treated very good at this dealership. Had to order parts so issue is not fixed yet but they are nice and very proffesional. So far so good. Been treated very good at this dealership. Had to order parts so issue is not fixed yet but they are nice and very proffesional. More
Always respectful everyone They try hard to please you. Great customer service good coffee someone's always there to greet you and ask you what you're there for I believe Arnie They try hard to please you. Great customer service good coffee someone's always there to greet you and ask you what you're there for I believe Arnie Bauer care More
Body shop Excellent body work. It was done in a very timely manner. I highly recommend this body shop! Very professional work. Easy to work with. Very reaso Excellent body work. It was done in a very timely manner. I highly recommend this body shop! Very professional work. Easy to work with. Very reasonably priced! More
The Way A Service Experience Should Be I took my Cadillac in for service and requested a loaner vehicle while it was in. I worked with Mark Diehl, who handled the details exceptionally w I took my Cadillac in for service and requested a loaner vehicle while it was in. I worked with Mark Diehl, who handled the details exceptionally well, had a car ready for me to drive, and they did an extremely good job addressing all my problems. I would highly recommend Bauer's Service Dept. to anyone that requires attention to details on their automobile. Kudos to Mark & Greg Parker in sales. Anthony Grant More
Check Engine light The Service Department checked out the problem and explained that the battery was failing. They were courteous and efficient and returned the car to m The Service Department checked out the problem and explained that the battery was failing. They were courteous and efficient and returned the car to me nicely cleaned and washed in a reasonable time. The car was under warranty so there was no charge. More