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Arnie Bauer Buick GMC Cadillac - Service Center

Matteson, IL

4.3
1,470 Reviews

1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center

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March 28, 2019

Great team! Adam Vestes is a great service advisor. Facilities are excellent. Service is first class. The GM, Brett, is the best. Great team. I have never More

by JPH1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Vestes, Bret Pechtold, Will Buis
Apr 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

JPH1954

March 27, 2019

Good service I had scheduled an oil chance and rotate for my vehicle. The staff is courteous and the waiting area is comfortable. Two areas to choose from while yo More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Apr 01, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!

March 27, 2019

Outstanding My experience couldn’t of been any better. Mike the service manager went out of his way to make sure my vehicle was done to perfection. As well as Pao More

by RRB62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Paolo
Mar 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks so much for taking the time to share your experience! We appreciate the positive review and look forward to seeing you again!

March 26, 2019

Good Service Friendly people, made you feel at home and were very understanding. Would use the service department again. Coffee, water, a good touch and made thi More

by WEAV98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold
Mar 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We’re happy to see you had a pleasant experience at our dealership. We certainly value your business. Have a great day!

March 25, 2019

Excellent Service Excellent service. The service representative was friendly, polite, and very informative. The services were performed as scheduled and in a timely man More

by Scott Halper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Mar 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We're glad to know that our staff was able to work with you in a timely manner, and we hope to see you next time.

March 25, 2019

Always treated very well - Adam takes times to always explain everything. and i am always treated very well. He is very cordial and welcoming to me and to all those he services More

by BUSHKAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We really appreciate your positive review! It's good to know that you feel taken care of. We look forward to seeing you again!

March 25, 2019

Service done I had my car serviced, i.e., oil change, tire rotation, and replacement of compartment air filter. The service was completed in a timely manor, and A More

by GJONES99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We're glad to know that our staff was able to work with you in a timely manner, and we hope to see you next time.

March 25, 2019

Quick and on time. They got my vehicle in and got it done in a reasonable time. Top notch work!! They kept me informed all the time while I was there!! Keep up the great More

by JSTKRUZN73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon.
Mar 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you again, have a great day!

March 25, 2019

Great Service They were friendly with good customer service. They kept me adequately informed throughout the repair process. Convenient text messages. Gave me advic More

by MissVenus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Mar 28, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We're happy to hear you are satisfied with the level of service we provided. Have a nice day!

March 25, 2019

Body Shop Toby & Tom Dalsanto went above & beyond to make for a very pleasurable experience in my recent car repair. They took care of everything with insurance More

by LABORECORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby & Tom Dalsanto at Body shop
Mar 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We go above and beyond to ensure that our customers leave our establishment feeling satisfied and well taken care of. We appreciate you taking the time to leave us this feedback. Hope to see you soon!

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