Arnie Bauer Buick GMC Cadillac - Service Center
Matteson, IL
1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center
Excellent! Facility and staff were very accommadating. The wait time was as promised, no longer than an hour. Arnie Bauer is my go to place for service. Facility and staff were very accommadating. The wait time was as promised, no longer than an hour. Arnie Bauer is my go to place for service. More
Well Satisfied Customer The work on my SUV was done in a timely manner and the problem was fixed. The seat on the drivers side was not heating and the part was ordered and w The work on my SUV was done in a timely manner and the problem was fixed. The seat on the drivers side was not heating and the part was ordered and was put in. More
Reasonably priced, courteous and professional service! My service tech (Mike) greeted me upon my arrival for my appointment and after looking into what I had described the problem came back and told me exa My service tech (Mike) greeted me upon my arrival for my appointment and after looking into what I had described the problem came back and told me exactly what needed to be done. The work was completed in a timely manner and I was thoroughly satisfied with the results. I will only take my car to Arnie Bauer for service. More
Service visit Great service and nice facility. All personnel are courteous and professional. I am very happy with my Cadillac XT5 and the dealer support. Thank you. Great service and nice facility. All personnel are courteous and professional. I am very happy with my Cadillac XT5 and the dealer support. Thank you. More
Service Cadillac Great place for customer service. It's always a pleasure to have Bill as my service writer for quick, professional services. Also nice to be in a clea Great place for customer service. It's always a pleasure to have Bill as my service writer for quick, professional services. Also nice to be in a clean environment. Thanks 😊 More
Service The car would not start. A brand new 2019 Buick Encore. They said it was the battery but roadside assistance disagrees. I hope there are no more probl The car would not start. A brand new 2019 Buick Encore. They said it was the battery but roadside assistance disagrees. I hope there are no more problems. More
Pleasreable Experience Took my vehicle in for minor service & rec’d awesome service. The Service rep understood what I needed & treated me with respect... all the while with Took my vehicle in for minor service & rec’d awesome service. The Service rep understood what I needed & treated me with respect... all the while with a great smile on his face. Also the person servicing my vehicle completed task within 30 mins & correctly. I ended up tipping both the service rep & the repair person. It was worth bringing my vehicle to this Arnie Bauer More
Mark was great! He was very informative and willing to work. Mark informed me every step of the way with the issues I was having with my car. When the cat was not ready he called me, the wrong part came in, he Mark informed me every step of the way with the issues I was having with my car. When the cat was not ready he called me, the wrong part came in, he called me. Once the car was done he explained all the work they did. More
Service. Bill in service is most pleasant to work with. He is the ultimate professional , communicates and goes above and beyond to make sure customers are com Bill in service is most pleasant to work with. He is the ultimate professional , communicates and goes above and beyond to make sure customers are completely satasified with dealer service. He is 100% the reason I will always return to this Dealer for all my needs. More
Maintenance check & oil change, tires rotated. I’d forgotten my appointment time & got there late. Everyone was still very nice, & I was still able to obtain service with minimal waiting time. I go I’d forgotten my appointment time & got there late. Everyone was still very nice, & I was still able to obtain service with minimal waiting time. I got a courtesy car wash as well. I began leasing my 2019 Buick Enclave in 4/2019, So was still under the plan where I didn’t have to pay anything for service. Also- Mike was great. More