Arnie Bauer Buick GMC Cadillac - Service Center

Awesome Adam is always friendly and provides great customer service. He provides timely updates and offered a ride to my home. I don’t wait excessively long Adam is always friendly and provides great customer service. He provides timely updates and offered a ride to my home. I don’t wait excessively long upon arrival. More

problem with brakes The car was back for the fourth time with the same problem, finally it was resolved , when they replaced the rotors. To bad it took four returns, the The car was back for the fourth time with the same problem, finally it was resolved , when they replaced the rotors. To bad it took four returns, the car was still under warranty. More

First time customer Didn’t get good service at all never talked about if anything was wrong or found i had to ask and they recommended some things on invoice sheet but ne Didn’t get good service at all never talked about if anything was wrong or found i had to ask and they recommended some things on invoice sheet but never asked me and put customer refused. The oil change was way more then should have been. More

1 happy customer The work was done really fast and accurate Mike was great knowledgeable and I paid little to nothing everything covered by my warranty thanks guys . The work was done really fast and accurate Mike was great knowledgeable and I paid little to nothing everything covered by my warranty thanks guys . More

Oil Change I had the best customer service experience with the Mike Warner he took care of me he made sure I understood what was being done to my vehicle and tha I had the best customer service experience with the Mike Warner he took care of me he made sure I understood what was being done to my vehicle and that I appreciate. He was very professional and very very kind. More

Oil change service Entirely too expensive!! I will most likely not come back especially since my vehicle is getting older and the prices are going up. So not worth it. Entirely too expensive!! I will most likely not come back especially since my vehicle is getting older and the prices are going up. So not worth it. More

Great customer service. Service staff phenomenal. Mike in service was great. He lets me know what has been done and what needs to be done in the future. I can appreciate that. Mike in service was great. He lets me know what has been done and what needs to be done in the future. I can appreciate that. More

Great Customer Service! I received a warning light and was concerned about the safety and possible damage to the car. Service quickly checked everything and assured me that I received a warning light and was concerned about the safety and possible damage to the car. Service quickly checked everything and assured me that everything was fine.. More

Excellent The service people were very professional. The waiting room was clean. the wait time was as long as the service people had predicted. The checkout pro The service people were very professional. The waiting room was clean. the wait time was as long as the service people had predicted. The checkout process was simple and I was out the door without any problems. More

Great service Went in for an oil change. Told me I needed an additional filter changed for the air conditioner. I appreciate the information as to maintenance on my Went in for an oil change. Told me I needed an additional filter changed for the air conditioner. I appreciate the information as to maintenance on my vehicle. More