Arnie Bauer Buick GMC Cadillac - Service Center

Get it right the second time Thursday Feb. 22 have an oil change and a coolant system flush. Friday Feb. 23 have car towed in because coolant blew up. Monday Feb. 25 pick up car r Thursday Feb. 22 have an oil change and a coolant system flush. Friday Feb. 23 have car towed in because coolant blew up. Monday Feb. 25 pick up car repaired correctly. Car returned nicely cleaned. No charge for repairs. A bit of inconvenience corrected nicely. Will be back. More

Above and beyond Mike from the service department helped me out by buffing out some scratches on the hood of my car. Even finding one I didnt see. And that was just an Mike from the service department helped me out by buffing out some scratches on the hood of my car. Even finding one I didnt see. And that was just an added free service,as my appointment was only for an oil change. I would recommend this dealer and service department! I'll definitely be back. More

Customer service was excellent for the service department Everything was great. I was treated excellent and would recommend the service department at Arnie Bauer to all of my family and friends. Thank you Everything was great. I was treated excellent and would recommend the service department at Arnie Bauer to all of my family and friends. Thank you More

Visit on 2/25/19 My issue was resolved in a very efficient manner. Always get reliable service from Mike. Werner. Waiting room was comfortable. Glad to have hot beve My issue was resolved in a very efficient manner. Always get reliable service from Mike. Werner. Waiting room was comfortable. Glad to have hot beverage and water available. More

They damaged my truck Picked up my truck, it had grease smears and small scuffs along with a deep scratch down to the metal on the bumper. I had to find it myself, they did Picked up my truck, it had grease smears and small scuffs along with a deep scratch down to the metal on the bumper. I had to find it myself, they didn't notify me of it More

Excellent service. Environment always clean staff is alway friendly and when possible they wash my XT5. Very much appreciated.. Providing water 💦 is a plus. Thank Environment always clean staff is alway friendly and when possible they wash my XT5. Very much appreciated.. Providing water 💦 is a plus. Thank you, for your professionalism and providing a quality product. More

Great experience!!! Everyone is very friendly and really care that your truck is serviced correctly. I would recommend buying from this dealership since I have had no iss Everyone is very friendly and really care that your truck is serviced correctly. I would recommend buying from this dealership since I have had no issues. More

The Service Department I’m always amazed how friendly and welcoming everyone is. They go out of there way to make sure you’re kept informed.as to any problems with your vehi I’m always amazed how friendly and welcoming everyone is. They go out of there way to make sure you’re kept informed.as to any problems with your vehicle. More

Exceptional service My service advisor is very personable, but not at the expense of providing great service. He makes you aware of potential problems, but doesn’t try to My service advisor is very personable, but not at the expense of providing great service. He makes you aware of potential problems, but doesn’t try to have you pay for any services you don’t need. More

Service was awful I am so disappointed I drove my car to the shop for service in a oil change one of their service people took me to the bank to get the mone was awful I am so disappointed I drove my car to the shop for service in a oil change one of their service people took me to the bank to get the money to pay for my car after waiting a few hours I went to get the $880 that they told me I was being charged when I get back to hit a different price for me $3,400 and said they found something else wrong with the car but I believe the technician that was working on my car broke the boat off in my car and they sent my car home buy tow truck and I had to get the tow truck I drove it in it was towed back home so now I will let my legal team deal with it and I am very dissatisfied and I would never have service there ever again they lied and even when I was in the vehicle with the guy driving me I heard William neibert tell him not to talk in front of me I also had him call Car Shield because I have that protection on my vehicle but he only asked them for a fuel pump I talked to them the next day after service was not good at all service there's just a scam and a cover-up I feel I was service wrong because I am a woman and you have people there that just don't want to do their xxxx job More