Arnie Bauer Buick GMC Cadillac - Service Center
Matteson, IL
1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center
Oil changes scheduled on 2 vehicles Overall I was happy with everything. I was not happy that I had scheduled appointments for both vehicles on Saturday. 1st car at 10:00 am, second at 1 Overall I was happy with everything. I was not happy that I had scheduled appointments for both vehicles on Saturday. 1st car at 10:00 am, second at 10:15. I was not even able to talk to someone until 10:15 and it was 10:30 before we were done with the paperwork. All in all it was a good experience but I believe that people with appointments should take preference over walk in customers. Thank you More
Service Clean friendly environment. Fast turnaround. I just needed an oil change. Will (?) was knowledgeable and professional.. Checked my car and didn’t try Clean friendly environment. Fast turnaround. I just needed an oil change. Will (?) was knowledgeable and professional.. Checked my car and didn’t try to over sell me any unnecessary service. I appreciated that. I will return for other service when needed. More
Great service Great service. Fast. Friendly. Clean. In and out in 30 minutes to change light bulb.. Very friendly. Got me in very last minute. Easy to work with.. Great service. Fast. Friendly. Clean. In and out in 30 minutes to change light bulb.. Very friendly. Got me in very last minute. Easy to work with.. More
The problem was found and resolved. I was having a problem with my vehicle with the power locks car was locking me out after I auto started. It happen in November and again early Februa I was having a problem with my vehicle with the power locks car was locking me out after I auto started. It happen in November and again early February. More
It went well, in and out very fast. Called Bill N. to find out if part was in stock, then drove to get license lense replaced and done before I could finish half a cup of coffee. Called Bill N. to find out if part was in stock, then drove to get license lense replaced and done before I could finish half a cup of coffee. More
Got the oil changed in my xt5. Mike Greeted me Who is the handshake. Service department got started right away. They did the premium service oil, filter, tire rotation and cabin Mike Greeted me Who is the handshake. Service department got started right away. They did the premium service oil, filter, tire rotation and cabin air filter.washed my vehicle and returned it to me promptly. Had a double espresso while I waited. I’m happy! More
helpfull I have problems with my knees and Mark my service writer knows this and he always makes sure I don't have to walk but right out the door to get my car I have problems with my knees and Mark my service writer knows this and he always makes sure I don't have to walk but right out the door to get my car when picking it up, this is a real help. He always explains everything so I can understand what they have to do to my car . More
Buy the Road Hazard Plan It has more than paid for itself. Thanks again for prompt and amazing service. Bill, in Service, is just a pleasure to work with. See you next time. It has more than paid for itself. Thanks again for prompt and amazing service. Bill, in Service, is just a pleasure to work with. See you next time. More
Outstanding Your service staff is great especially Mark! I would recommend Arnie Bauer Gmc to my family and friends! Mark and Mike have always been extremely effi Your service staff is great especially Mark! I would recommend Arnie Bauer Gmc to my family and friends! Mark and Mike have always been extremely efficient and knowledgeable More
Fast and easy Great dealership, people are kind and courteous people awesome to work with enjoyed there waiting area got in and out promptly would recommend to anyo Great dealership, people are kind and courteous people awesome to work with enjoyed there waiting area got in and out promptly would recommend to anyone looking to buy or service there vehicles More