Arnie Bauer Buick GMC Cadillac - Service Center

Usually excellent service I brought my XT5 in because the windshield washer fluid receptors were not working, they said they were frozen and “fixed” the problem, the rear recep I brought my XT5 in because the windshield washer fluid receptors were not working, they said they were frozen and “fixed” the problem, the rear receptor is still not working. I now have to go back a second time. Personally, I think they forgot to refill the reservoir. More

Brake problem, not resolved, car was there for a week Problem with my brakes making roaring sound, third time at dealer, not resolved, might need to meet with GM rep, very disappointed at this time Problem with my brakes making roaring sound, third time at dealer, not resolved, might need to meet with GM rep, very disappointed at this time More

Great Service Great service got me in and out for oil change tire rotation and transmission flush. Nice and comfortable waiting area with plenty of refreshments to Great service got me in and out for oil change tire rotation and transmission flush. Nice and comfortable waiting area with plenty of refreshments to drink. More

The only issue is when a customer comes in for service they should be greeted. With a “ we will be with you in few minutes” issue is when a customer comes in for service they should be greeted. With a “ we will be with you in few minutes” More

Great service. I'm and out in no time. Great service in and out in no time. Ordered the tires needed for my truck had them installed. Also replaced the battery which was five years old.? Great service in and out in no time. Ordered the tires needed for my truck had them installed. Also replaced the battery which was five years old.? More

Diagnosis Disaster I visited the service department due to a check engine light. I was informed that the diagnostic fee of $139 would be subtracted from my total if I ha I visited the service department due to a check engine light. I was informed that the diagnostic fee of $139 would be subtracted from my total if I had the work performed. The work was performed which entailed installing new spark plugs. The service department also diagnosed an issue I was having with my heated seats. Long story short is the $139 was not subtracted from my total ($590) but rather it would be subtracted from any additional work I have performed. Sounds like bait and switch to me. More

service Adam was great in working with me very concern we get the problem solved and help get me loaner while the vehicle was being worked on Adam was great in working with me very concern we get the problem solved and help get me loaner while the vehicle was being worked on More

Great friendly service. I bought my car at Rizza but never had service there. Great service pleasant atmosphere quick and fast Had me out at a good time. I bought my car at Rizza but never had service there. Great service pleasant atmosphere quick and fast Had me out at a good time. More

Ten cubed 1000 percent 😎 Super Bowl status Bill N, Dave S. The twins the service is more than just par ithink it is worthy of the Cadillac symbol which last i checked sta Super Bowl status Bill N, Dave S. The twins the service is more than just par ithink it is worthy of the Cadillac symbol which last i checked stands for EXCELLENCE,! More

Great experience My service appointment at Arnie Bauer was great. It was quick & the service advisor I worked with was a pleasure to deal with. I will happily be back My service appointment at Arnie Bauer was great. It was quick & the service advisor I worked with was a pleasure to deal with. I will happily be back for my next service soon. More