Arnie Bauer Buick GMC Cadillac - Service Center

Waiting month plus for part no call lack of follow thru. Need part for traveling Need part for traveling More

I called due to light on dash stating right front tire pressure was low. Jessica took me right in. They checked tire tread and told me honestly the problem. I really appreciated that. pressure was low. Jessica took me right in. They checked tire tread and told me honestly the problem. I really appreciated that. More

The work was done as quickly as possible, about an hour and a half. I was greeted with courtesy and politeness as always when I come to Arnie Bauer for my services. and a half. I was greeted with courtesy and politeness as always when I come to Arnie Bauer for my services. More

I walked in . I was not greeted, I walked in the service area after awhile and neither of the 4 men working the service area said anything to me. No good Morning, no hello no anything… I eventually walked area after awhile and neither of the 4 men working the service area said anything to me. No good Morning, no hello no anything… I eventually walked in front to the one on the end and said good morning gave my name and said that I have a 12:00 appointment.. he with a slight irritated attitude paged the port. Can’t remember his name but was very kind and a bit funny… I asked where were the girls that are normally here and the response was they went back to college. Those girls are truly missed sometimes. Old workers that has been with a company for awhile especially older workers that has worked in an place for awhile feel as tho customer service is beneath them, and truly customer service is what sales….. if I am asked to rate my visit this time. The rating will be extremely low… Thank you for the invite to this survey…. More

Dealership was nice and clean in and out very professional didn’t take long for service to be done professional didn’t take long for service to be done More

Always a good experience at arnie Bauer,excellent customer service, from the service writer to the appoint desk customer service, from the service writer to the appoint desk More

It took a long time to finally find the cause of my problem but you did! Thank you to all! problem but you did! Thank you to all! More

Vinny was great. He kept me informed on the status of my car. Customer friendly. car. Customer friendly. More

It's good to deal with one person handling your business. Multiple people will get things mixed up Multiple people will get things mixed up More

The dealership is nice and clean. Service men that work during the week appear to be friendlier. I believe it's unprofessional to request to have your car washed after it being serviced,then you have to dr during the week appear to be friendlier. I believe it's unprofessional to request to have your car washed after it being serviced,then you have to dry the car off yourself! More