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Arnie Bauer Buick GMC Cadillac - Service Center

Matteson, IL

4.3
1,470 Reviews
Call Service Center (708) 720-2000

1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center

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August 03, 2021

I was very happy with my service advisor Christopher Baker very courteous friendly up front cap his word I will always recommend anyone to Chris and will return for future services More

by alan.b.davis2012
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher baker, Chistopher Baker
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Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christopher here at Arnie Bauer Buick GMC Cadillac! Thanks again for the recommendation, and have an amazing day!

August 03, 2021

Really was please with the service. My oil change appointment was at 215 I was out by 2:35 Loved the fast service. Great Job More

by Dionnej00708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Report | Print
Aug 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 03, 2021

They are super friendly and very courteous in the Service Department! The Service team is professional. They provide quality customer service every time I have had my vehicle serviced. More

by no9254me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Report | Print
Aug 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

August 03, 2021

Great customer service, knowledgeable and friendly, very clean waiting area. Left another dealerships and honestly I’m glad I chose the Arnie Bauer family, indeed More

by Silverado LTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Report | Print
Aug 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2021

One thing I can say is when I come to this dealership I’m treated like a great customer from the time I walk through the door til I leave out the door More

by jeraldant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 03, 2021

Greetings was perfect, what I needed updating on the car was perfect, wait time was perfect, , very clean place, team that works there perfect. Will come back soon More

by priscilcasy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
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Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! We look forward to your next visit! Take care!

July 23, 2021

I have been a customer of this dealership for many years. All repairs and services are done at the dealership. The personnel are friendly and courteous. I am always satisfied with the service. More

by LILLIANBRAGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Report | Print
Jul 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

July 20, 2021

If it weren't for the incessant calls, texts and emails this woukd be a great place for service. Good service, reasonable pricing and friendly atmosphere. More

by MESS6008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Report | Print
Jul 21, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your time with us in the Service department. There are a few procedures we follow to ensure our customers are aware of what services are needed on their vehicles. If there is a better way to contact you or if you would not like to be contacted. We can certainly help. Please contact our CS Manager Jessica at 708-720-7363. She can make any changes to your file. Again, thank you for your review and time! We really appreciate you!

July 13, 2021

My repair was fast and the work was excellent. The service was also superb and I would most definitely return and/or recommend to others. More

by Tamishia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
Report | Print
Jul 15, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, it is great to hear everything was done quickly and to your satisfaction! Thanks for the recommendation, and have an amazing day!

July 13, 2021

I've been coming to this service department since 2013. Always had a great experience. Adam is fantastic. Knows his job and always has a winning attitude! More

by plott66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Report | Print
Jul 15, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

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