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Arnie Bauer Buick GMC Cadillac - Service Center

Matteson, IL

4.3
1,470 Reviews

1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center

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April 26, 2021

Mark the service rep was cordial and welcoming. Made me aware of service that was due or going to be soon. Work was finished faster than I expected based on previous visits. More

by MIREPOIX46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Apr 28, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 24, 2021

I sat all day waiting for my car just to bring a loaner home wish they wouldve given it to me earlier it was late and I was hungry More

by Juanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Apr 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

Mark Diehl and the rest of his service team were extremely knowledgeable and made the service process smooth. They were extremely accommodating and helpful. Thank you! More

by mtucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Apr 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for leaving us this response!

April 21, 2021

Great dealership, was in and out with my service.They contacted me several times to let me know the part I had ordered was in. More

by GAMEON65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Apr 23, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 20, 2021

From the time I scheduled my appointment, to arriving at the service center, I have only compliments to the staff. Bill was great. Thanks so much. More

by lawrenceb239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Apr 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2021

Very helpful you can trust the staff they try to make it convenient as possible they are always friendly and clean i will always go back for my service More

by GMAC4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Apr 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2021

Prompt and professional follow up and service on my auto. Lights now work fine. Print out of estimated future service was also helpful. Thank you. Cimena Cummings More

by REALESTATE4SALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Jessica McCormick, Mark Snyder
Apr 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2021

As usual my experience with the service department was awesome! The customer service rep Chris from the time I drove in until I let thanks! More

by REGINALD.SUMNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Apr 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2021

My oil change appears to be good however the other problem that the service man told me was the exhaust he said it sounded like it had a hole in it that has not been resolved so I need to get that tak More

by rredley6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH Gromala
Apr 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 15, 2021

Excellent service staff. Very nice and very speedy service. I will come back for more service and needed repairs. Thank you for the excellent service. More

by MAD12359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Apr 15, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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