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Arnie Bauer Buick GMC Cadillac - Service Center
Matteson, IL
1,470 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center
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Verified Customer
April 05, 2021
Always clean and neat. Very comfortable waiting area. Very friendlu staff, especially Rolland Laird. in sales and Adam in the service department Friendly atomosphere, great coffee. Very friendlu staff, especially Rolland Laird. in sales and Adam in the service department Friendly atomosphere, great coffee. More
by Moms car
Employees Worked With
Rowland Laird, Adam Estes
April 02, 2021
Outstanding service as usual. I've been a customer of Arnie Bauer for over twenty years, and I can really say that sales department and the service department has gotten more excellent. Arnie Bauer for over twenty years, and I can really say that sales department and the service department has gotten more excellent. More
by REIDKE
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
March 31, 2021
David Steffen remedied the problem and it was smooth sailing henceforth. It has always been a pleasure when he handles my car problems.I have been a faithful customer for more than four decades and I kn sailing henceforth. It has always been a pleasure when he handles my car problems.I have been a faithful customer for more than four decades and I know what I'am talking. More
by msshang
Employees Worked With
David Steffan
March 31, 2021
The Sales and Services Reps provided excellent customer service and was very polite, friendly and professional. Also, impress with the speedy and great repair services that’s provided. service and was very polite, friendly and professional. Also, impress with the speedy and great repair services that’s provided. More
by DANIELS302
Employees Worked With
Rowland Laird, Adam Estes
March 31, 2021
The service adviser and finance department provided excellent service. I did have to repeatedly follow up on “promises” made by sales department. Unfortunately that’s is what buyers of used cars have c excellent service. I did have to repeatedly follow up on “promises” made by sales department. Unfortunately that’s is what buyers of used cars have come to expect from purchasing a car. More
by STYKARO
Employees Worked With
Mark Diehl
March 30, 2021
Well I can say that this dealership is the best. They have the friendliest employees and great service especially from Mike from service which is no longer there but I can say that John took very good ca have the friendliest employees and great service especially from Mike from service which is no longer there but I can say that John took very good care of me! More
by Mz Regena
Employees Worked With
John Kukulka
March 28, 2021
The scheduling was good the touch up paint was ok but not thorough at all it was not completely finished and I specified to have a car wash before they did the touch up work twice the service person said ok thorough at all it was not completely finished and I specified to have a car wash before they did the touch up work twice the service person said ok that they would take care of it for sure and the request was never satisfied I told them that I was going out of town they told me to bring the car in Monday for a car wash after I would have come back from out of town . More
by VOSSWIL1971
Employees Worked With
Alyssa Gomez, John Kukulka
March 27, 2021
Great service as always. Comfortable waiting area and Service Assistant provided ample updates. Text updates are also a very nice touch. Mark always does a nice job working with me and my service visits. Service Assistant provided ample updates. Text updates are also a very nice touch. Mark always does a nice job working with me and my service visits. More
by KEVFLY224
Employees Worked With
Mark Diehl
